SpringHill Suites New Orleans Warehouse Arts District

Service: Staff provided helpful information about the surrounding area, and overall service was described as friendly and efficient. Guests appreciated the willingness of staff to accommodate requests, such as luggage storage for early arrivals.

Amazing place. Staff provided great information on the area. Definitely be back

My family and I stayed here for six nights and had mixed reviews with the experience. The pool is small but ample to soak in. The hallways leading to the rooms are so blazing hot and only two out of the three elevators work. The third elevator never worked while we were there. One of the two working elevators had air-conditioning working whereas the other one did not. It was not uncommon for myself or my family to go from the very hot hallway to the no working a/c elevator down to the very cold and delightful air conditioned lobby. We had booked a regular suite with two queen beds and a pull out couch. When we checked in, we were given a handicap accessible suite which, we didn’t book. The handicap suite had all the beds and sofa we needed but no storage space for our clothing. We had to live out of our suitecases because there was no where to put our clothing for six nights. The food was the same every day with the exception of either regular sausage or turkey sausage. It was eggs, biscuits, some type of sausage, plain bagels, or English muffins, occasionally fresh fruit would be there in the form of apples or oranges and some hot oatmeal and or cereal fixings. One out of the two juice dispensers worked. The food was so repetitive and bland that we actually ate out twice for breakfast because we couldn’t stomach eating the same breakfast meal day after day after day. There wasn’t even an option for pancakes or making our own waffles. On the other hand the staff was friendly and helpful and the location was walkable and quiet.