Sonesta ES Suites New Orleans Downtown
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1 night
1 room, 2 adults, 0 children
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Sonesta ES Suites New Orleans Downtown

212 Loyola Ave, New Orleans, Louisiana, 70112, United States
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hotel overview picture
Amenities
Gym
Private parking
24-hour front desk
Luggage storage
Business center
Wi-Fi in public areasFree
Lockers available
Express check-in and check-out
All amenities
Property Description
With a stay at Sonesta ES Suites New Orleans Downtown in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street. This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.8 mi (1.3 km) from Caesars New Orleans Casino.
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7.8/10
Good
Cleanliness7.8
Amenities7.8
Location7.9
Service7.7
All 103 reviews
Surroundings
Airport: Lakefront Airport
(16.4 km)
Airport: Louis Armstrong New Orleans International Airport
(23.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite, 1 King Bed (One Bedroom Suite - King)
2

Suite, 1 King Bed (One Bedroom Suite - King)

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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2 Queen Bed Suite
12

2 Queen Bed Suite

Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe Room, Multiple Beds
8

Deluxe Room, Multiple Beds

Bedroom 1:1 King bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Suite, Multiple Beds
12

Suite, Multiple Beds

Bedroom 1:2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)
7

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

Bedroom 1:1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Queen Suite
6

Queen Suite

Bedroom 1:1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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One-Bedroom Queen Suite
7

One-Bedroom Queen Suite

Bedroom 1:1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Bedroom Suite With 2 Queen Beds
6

Two Bedroom Suite With 2 Queen Beds

Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Suite, 1 King Bed (One Bedroom Suite-King)
6

Suite, 1 King Bed (One Bedroom Suite-King)

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-in Shower)
6

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-in Shower)

Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Studio Suite King Efficiency
11

Studio Suite King Efficiency

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Suite, Multiple Beds (Two Bedroom King Beds)
6

Suite, Multiple Beds (Two Bedroom King Beds)

Bedroom 1:2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

7.8/10
Good
103 reviews
Verified Reviews
  • Cleanliness7.8
  • Amenities7.8
  • Location7.9
  • Service7.7
Average for similar properties in New Orleans
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2025
OK, quite convenient
Original TextTranslation provided by Google
M‍u‍r‍a‍t‍t‍a
July 20, 2024
Stayed between 27 May- 01 June. One of the worst hotel experience I have had at this hotel. Thanks yo trip.com they tryied to help me but not the hotel. Lac of internal communication Room wasn't Not clean Room was so noisy No hot water ext Due to all this problem I was sick during my all stay
K‍i‍r‍i‍0‍5‍2‍7
March 21, 2024
I would advise against booking this hotel for international friends: Terrible attitude and expensive charges: On March 13, upon arrival at the hotel, we were informed that early check-in would cost at least $58, not even counting the cents! Of all the hotels I've stayed in, this was the most expensive. The most appalling thing was that although our check-in time was clearly stated as 4 PM on our reservation, the front desk lady, who was extremely rude, told us we couldn't check in at 4 PM because we didn't pay in advance. When I argued that it wasn't my fault and that she couldn't just make us wait, she yelled at me, claiming that nobody said it was my fault but we still couldn't check in, then made us wait for an entire hour! A stay here ruins the experience for anyone; I don’t know how such unprofessionalism gets one to the front desk. The worst part is that there’s no way to file a complaint; the hotel management is indifferent, and there’s no complaint channel on their website. Our rights were not protected at all! Had it not been for my friend and me, I would have canceled and changed hotels immediately (and now, having been made to wait until 5 PM, I wonder if they'd also prevent me from checking out). Consider carefully whether you want to book this hotel. Inflexible processes: We booked four nights, but due to changes in our itinerary, we wanted to cancel the last night. The hotel refused, which made us wonder why we didn’t just book one night at a time instead of all four nights together. This aspect is particularly incomprehensible, showing the hotel's lack of flexibility. Cleanliness: On the first day, we left a tip for the cleaning staff, only to return and find our room was not cleaned. When asked, the front desk (the same woman) said we needed to book cleaning services in advance, which she failed to mention initially. Such unprofessionalism makes one question how she ended up at the front desk. My friend and I decided not to leave tips anymore, preferring to request garbage bags and handle our tra
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
Thanks you Kierra, Darvonn and Nicole for making my stay at Es Sonesta Downtown unforgettable! Your hospitality and warmth made all the difference. Loved that I had access to vegetarian breakfast and my decaf coffee 😅. Close to canal but much quieter Looking forward to being back soon !!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 8, 2025
Don't believe the bad reviews. We were very apprehensive about staying here after reading the reviews, but we were pleasantly surprised. The apartment we had 813 was clean and very large, and we had everything we needed. It was quiet, and we had no disturbances. The staff were very pleasant. Breakfast was ample and set you up for the day. Streetcars and busses were just outside the hotel. French Quarters was 10 minutes walk away. Overall, we had a very good stay and would recommend these apartments and definitely stay here again.
A‍b‍i‍g‍a‍i‍l‍ ‍P
April 4, 2025
Friendly welcome and our two bedroom suite was absolutely huge for a hotel suite! It is a bit dated, but that didn’t bother us, as there was so much space, and an excellent kitchen area. The location was good for walking to the French quarter. Rooms were clean, and beds comfortable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 16, 2025
Spend an extra few dollars and stay sonewhere better. Uninterested ladies at desk with no customer service skills. The young man there was the only person who was hepful. Despite booking for three people the pull out bed didn't have any bedding. In room phone doesn't work so had to go down to ask for bedding. We were treated like a real inconvenience and given a torn blanket, they did not have any pillows. The glass screen in the shower did not fit properly and water ran underneath and flooded the floor. I saw great reviews on the breakfast and went down at 8.35am (breakfast finishes at 9) to find practically nothing there - zero cooked items left. There was some cereal but they had completely ran out of milk. So for nearly $200 a night my daughter slept with a torn blanket and ate dry cereal.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2025
We booked this hotel because of the price .. significantly lower than anything else nearby. Definitely not a 5 star hotel, but the staff was great, rooms were huge (we had a 2 bedroom and 1 bedroom suite for our group). Definitely could use some updates, but they were clean and exactly what we had expected. Breakfast was typical hotel breakfast and got the job done. The kitchen in the rooms was a bonus. Great location...easy walking to everything we wanted to see. Bonus for Mardi Gras season ..short walk to the parades, but far enough out it was quiet and felt like an escape at night
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
November 19, 2024
ホテルに5日間宿泊 フロントの対応は問題ありません。 次回、ビジネスで訪れた時にはこのホテルを利用しようと思います。
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Services & Amenities

Gym
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$40.00 (approx. PHP 2,326.99) Daily. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$250.00 (approx. PHP 14,543.68) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 190
With a stay at Sonesta ES Suites New Orleans Downtown in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street. This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.8 mi (1.3 km) from Caesars New Orleans Casino.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.

Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Downtown. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Make yourself at home in one of the 190 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.

Frequently Asked Questions

What is the cancellation policy for Sonesta ES Suites New Orleans Downtown?

The cancellation policy for Sonesta ES Suites New Orleans Downtown varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sonesta ES Suites New Orleans Downtown?

Standard check-in time at Sonesta ES Suites New Orleans Downtown is 16:00 and check-out time is 11:00.

Can I bring my pet inside the Sonesta ES Suites New Orleans Downtown?

Pets are allowed on request at Sonesta ES Suites New Orleans Downtown. Charges may be applicable.

How far is the Sonesta ES Suites New Orleans Downtown from the closest airport?

The closest airport is Lakefront Airport, and it is about 16 mins from hotel by car (16.4 km).

About This Property

Nearest AirportLAKEFRONT AIRPORT
Distance to Airport16.38KM
Nearest Train StationAmtrak - New Orleans Union Passenger Terminal
Distance to Train Station1.09KM
Average Price FromPHP10052
Hotel Star Rating3