Candlewood Suites New Iberia by IHG

I don’t typically leave hotel reviews, but I feel a responsibility to warn others after our experience at Candlewood Suites. We stayed here for two nights at the end of a family trip. The first part of the week we had been with relatives, but chose to get a hotel for the final nights so our hosts could have space to enjoy time with their adult children. We arrived at the hotel around 9:30 p.m. on Friday, already exhausted from a long, wonderful day with family. As we checked in, a friend who had arrived for the same family gathering was checking out—not even 30 minutes after arriving. She had already been moved twice due to the condition of her rooms and warned me to find another hotel. But given how late it was, and assuming surely not every room could be that bad, we decided to stay. Big mistake. The first suite we were given had not been vacuumed. The nightstand had sticky, stained surfaces from old spills. The toilet had hair on it, and there were beer bottle caps on the closet floor. Still, we were tired and trying to stay optimistic. But when we pulled back the sheets, what we saw on the bed was truly unacceptable and unhygienic. I won’t go into graphic detail, but it was vile. We called the front desk immediately. To their credit, they moved us to another room without hesitation. Unfortunately, the second room, while not as disturbing, still was not clean. The overall standard of cleanliness throughout the hotel was simply not acceptable. We made it through the stay, but I left feeling like I needed to scrub everything—myself included—when we got home. I will never stay at a Candlewood Suites again, especially not this location. Do yourself a favor and look elsewhere.

quiet

The absolute dirtiest hotel I’ve ever seen. We walked in and immediately left and went to another hotel. Room was NOT clean. It appeared they just made the bed after the previous guests left. Dirty floors. Walls, door handles and light switch plates were dirty and sticky to the touch. Food splatter on the walls. Mold growing on side of fridge. Food crumbs on counter and floors. And a used QTip on the floor by the bed! Check out the pictures.