TownePlace Suites New Hartford

Guests praise the clean, well-equipped suites and friendly staff. Convenient location near dining and shopping. Ideal for short stays and exploring nearby areas.

We only stayed a night but wish it had been longer! This place is simply the most well-thought-out property of its kind--and we travel a lot. They get the 'big' things right, but most do. So it's the 'little' things that individually are noteworthy and, taken together, created a uniformly excellent experience. Check-in and check-out were speedy and cordial. All staff were professional and upbeat, evidencing that they find it rewarding to work there. The layout of our suite was exceedingly thoughtful. In particular, the closet! Doors were sensibly located to give access from the entrance/kitchen area and the bathroom. Its interior features were outstanding: places for shirts, jackets, trousers, suitcases, everything. And hooks! So often, this is a missed opportunity. This level of care and thoughtfulness radiated out to the rest of the suite. It had an intuitive design and while spacious, it was as though the logical spots for things (theirs and ours) had been considered. I designed the furnished, medium-term rental apartment I added to my house, and I think I recognized these features maybe a bit more readily. But for any traveler, I think that they would emerge. We recently stayed at a property under a different imprint and while it was larger, the space was, frankly, wasted because it was not well considered. Meanwhile, the other stuff. The pool was open (so often, they are not) and was sparkling clean. Fitness-room equipment was in good order. Breakfast was plentiful, and the seating area is airy and lovely. We were in the area for the Glimmerglass (Opera) Festival. We had another rental closer to the lake, and it was fine. But when we return next season, without hesitation, we will be booking our stay at this property.

Adequate but not special I was in town apartment hunting and needed a place just to crash last minute. They are remodeling so the place was a little bit rough. The staff was very friendly and attentive. Breakfast I guess I was expecting something different but I have specific health needs and so my options were limited. For standard diets it’s adequate but nothing special.