Travel Inn New Castle Airport

Front desk clerk was extremely rude

Very friendly. Rooms were older but very clean.

Always a great place to stay and great customer service!

Wonderful suprise At first appearance we were more than skeptical. The property was under a massive renovation. I had learned this through recent reviews. But what i saw was a litte crazy and I'm in construction. Dumpster right at the entrance, furniture outside, furniture visible in rooms that was viewable. Upon checkin, which was very pleasant. Front desk was jammed in a small office as lobby is part of renovation. The desk clerk, who i am going to assume was possibly the owner, at least the manager was a very pleasant person. Gave us our keys and room location. At room location another red flag, just outside our room on the opposite side of the hallway was a bunch of old refrigerators, pile of wood studs and other debris. Still sketchy about things, we opened our room door. What we found was an extremely clean and updated room. Very modern looking, with a few minor exceptions, the old wooden framed mirror and outdated picture on the wall, but other than that the flooring, furniture, appliances were all very nice. The bathroom was the level of a much more expensive hotel. Walk in shower, vanity area were very nice. It was quiet and comfortable. Once interior is done, a coat of painton the exterior and it will be a much nicer place

Clean but a well used. Our room was clean! But the hot water to the sink was turned off ... we found out why when we turned it on - constant dripping! The tub was clean but there were some stains that at first look appeared to be mold (it was not).

Not an easy night sleep. I always give motels a benefit of the doubt because you are opening the door to the outdoors, not a hallway. But I felt disgusted here. There was indications of bed bugs in the room that had been handled (bed bug stains on the wall and on the box spring cover and on the box spring itself). There was a sofa bed in the room that was caked with dust and dirt, so I'm guessing it hasn't been cleaned since the bed bugs were on the room. The box spring cubers are torn and useless and the mattress cover desperately needs replacing. From my experience...this place is ok in a pinch, but try to avoid until they update the rooms and thoroughly clean it. Room 140 was my room.