Vesta - Cairo Festival City Residence

The apartment is located in a high-end residential area, with CFC Mall nearby. It is convenient and comfortable to live in, and the security is strict. The room has 2 bedrooms, 3 bathrooms, 2 living rooms and 1 kitchen. It is OK for 3 people on business trips. The facilities are complete and easy to use. Cleaners come to clean every other day. It should be noted that the apartment assists in self-service check-in and check-out online. There is no front desk/warehouse to store luggage. Friends who have this need should be cautious. Moreover, the contact number left on Ctrip is not accessible. The actual contact number is another phone number. I suggest that the apartment should improve these two points. When checking in this time, I couldn’t contact the apartment to confirm whether I could check in earlier than 3 pm (at least 10 calls were made). I didn’t know that the apartment had no front desk and could not store luggage. I went there in advance and waited for 5 hours. It was still the security team that was more flexible to help check the luggage and let us go to eat. Otherwise, I really have to write a big bad review. I hope the apartment can improve this point: either emphasize on Ctrip that there is no storage service and ensure that the service phone can be contacted, or open a storage service. Except that the check-in was very unpleasant, everything was OK during the stay. The customer service staff basically responded within half an hour, with high efficiency, and convenient check-out.