Spa Hotels in New Cairo City

After 13 hours in a plane without hotel reservation it was the first that come over to my trip, I just try it and I don’t regret even one single cent that it cost! Staff extra friendly, always attentive to the kids, just imagine that you flight 13 hours with two kids and then the manager of the hotel give you a free buffet breakfast! Yeah that’s what Mohamed Khattab did!the whole hotel extra clean, the room as they show in the pictures confortable, the pool was amazing…. In general this is a hotel that I’ll recommend to anyone that wants to have a really relaxing family time!

Hotel service is terrible. No Maintenance since 10 days + they refuses to take my garbage. Last pickup was 4 to 5 days ago. I have a baby and pampers and they do not care. They want me to stick to an cleaning appointment preselected by them. They give me appointments that do not match for me and dont care if it does not work for me as I work etc. and if I ask that just someone comes to take the garbage they say your problem....you had an appointment and missed it and shall wait till next week. So I have now to wait 1 week till someone comes and takes the garbage incl baby diapers. When I say I want to talk to the manager they just hang up and dont care. They receive 20 000 EGP in advance and dont care for anything. Biggest regret. I would like to go but they received my money. Take care before you book a long stay and never book despite through booking and avoid a long stay especially in their apartment. Shame on you to treat a mother with a baby like that.