The Zen Wellness Resort

I read a lot of reviews online, some with five-star reviews, others with only three. I was a bit nervous, but when I realized I couldn't check out after checking in, I went ahead and stayed. First, I flew to Aswan and chartered a car directly there. The road to the hotel was very dark, like a rural road in China with desert on both sides, and relying entirely on the car's high beams for lighting. I was a bit scared. Once I arrived at the hotel, I found it really looked like a Country Garden property, just like the reviews had said. Speaking of the facilities, the so-called villas don't mean you can live in them all. Besides the work area, each floor is divided into small apartments, like tiny rooms that instantly transported me back to a student dorm in the UK. The balcony is essentially connected to the room next door, separated by a wooden or bamboo screen. Privacy is a bit limited, but once you lock the glass door, you're safe. There's no toothpaste, toothbrush, or slippers. The hot water is good and plentiful, but the faucet is broken; the handle falls off when you touch it. The air conditioner is an LG wall-mounted unit, and the decor is quite Chinese. The small refrigerator in the room hums constantly at night, along with the air conditioner. It doesn't disturb your sleep, but you can hear the electrical noise, so it doesn't cool very well. The room was dusty, but the bedding and towels were clean. This hotel is recommended because the rooms have beautiful views of the sea, especially at breakfast, and the large work area. But for travelers in Egypt, this industrial zone doesn't really matter, as people focus on the in-room experience. The best thing about this hotel is the warm and genuine staff, a stark contrast to Cairo. Each one of them cares about your stay, your meals, and any needs you might have, and they'll address them promptly. It feels like they're trying hard, but the hotel's facilities and amenities aren't up to par. Their attitude is genuine and excellent. I booked this hotel for over 500 yuan, because it was the hottest day. For a price-to-quality ratio, considering the view and the size of the hotel, I really couldn't afford a bicycle. It's perfectly acceptable to spend the night here, as it's very close to the Temple of the Al-Farabi, only about a ten-minute drive. Staying here means you don't have to get up early the next day to visit the temple. Breakfast isn't very varied, but there are things like fried eggs and bread. My biggest complaint is that many people mentioned the room on the first floor. The work area isn't accessible to you and isn't inside your room, so you need to use the stairs to get to your room. They'll help you up, but there's no one to help you get down, which is inconvenient for elderly families. The hotel seems understaffed. If they could offer assistance with luggage, I believe it would make up for their unwillingness to invest in an elevator. Also, the signal is very poor. Both China Mobile and Egypt only have 3G, so I can't trade stocks. Overall, for a one-night stay in the low 500s, I think it's worth it.

First of all, the location is very remote, about 20 minutes drive from the core area of Aswan. Once you enter this black-hearted village, you can't escape. The occupancy rate of such a large village is very low. It seems that it has never been maintained. It is like an old community without property management. Then, the so-called health villa resort is actually a bunch of rooms in a house, about five or six rooms. The glass door on the first floor can be entered and exited at will. Some rooms upstairs are close together. We almost share the balcony with the neighboring room. There is only a screen partition in the middle. It is simply a joke for the safety of guests. I don't know what the health in the name of the hotel is. There are no health projects. The only free thing may be swimming in the swimming pool, but the water in the swimming pool is terrible. Frogs will be disgusted by rats if they go in. Finally, let's talk about the hotel's supporting restaurant. It is far from the city, so you can only eat in the hotel restaurant. You need to take a shuttle bus first, then a van, and finally drive for five minutes to take you to the restaurant. The menu was completely different from what was said online and what was on their website. At least one-third of the dishes were missing, and the prices were in US dollars. Ordering two and three dishes cost about 200 RMB per person.

This trip to Egypt was five stars throughout. This hotel is indeed unique. I will record it for your reference: 1. There are not many employees, and they are generally gentle. They are not like old-fashioned people, not overly enthusiastic, and not cold. 2. The hotel is on the mountain. You have to cross the bridge to play, so it is more convenient to drive by yourself. The house is converted into a villa style, and there is no elevator. When you check in, they will help you move your suitcases, and you need to walk down the stairs when you check out. 3. The air conditioner is on the wall; the bedding and towels are clean, but the bed is soft and collapses when you sit down; one leg of the desk is loose and shaking, the toothbrush in the bathroom is very hard, it is best to bring your own, the toothpaste is in a bag, and some of them have dried up after being opened, and have become toothpaste dry; the lotion attached to the sink is separated from the water and oil. Maybe the room temperature is too high? When flushing the toilet, a little water will gradually come out, and you have to lift it up every time to flush it. 4. There is no telephone in the room, and room service is not available. It is said that you can add Xiaohongshu to contact. After adding, I sent a message but no one responded. It may also be that they saw that the language is not fluent and no one replied. No one answered the phone in the public area on the first floor. We didn't know what the problem was. We had no choice but to call the front desk or run there in the hot open air. 5. When I asked where the breakfast place was, they refused to tell me and I had to call the front desk for golf pick-up. I called on the first day and made an appointment. After waiting for a few minutes at the agreed time, they didn't come. I had to call again. This trip, I used the international long-distance roaming phone exclusively for this hotel. When we arrived at the restaurant, we found that it was not far from our room, so we simply walked back after eating. 6. The breakfast was as shown in the picture, simple and edible. You had to ask the staff for milk. 7. The following is a weird air-conditioning experience: When I checked in on the first afternoon, I felt that the room was warmer. I thought it was because of the sun. When it was night, except for the air conditioner right below, other places were warmer. The air conditioner was always on, and the room temperature did not drop. The temperature was set to the lowest and the wind was set to the maximum. The wind was very small, but I didn't sweat straight. I could bear it, so I thought it was okay. Who would have thought that a five-star hotel in this era would still have insufficient air conditioning? Before going to bed at night, it was so warm that I moved the quilt off the bed. I was woken up by the heat in the middle of the night. I felt that the quilt was hot, and then I realized that there must be something wrong with the air conditioner. I went to the front desk to repair it in the morning. The response was quite fast. They came to repair it immediately. We were in a hurry to go out, so we let the repairman fix it himself. After returning to the room at night, I turned on the air conditioner and felt that the sky had fallen. It was still the same. The air outlet was slightly cool, and other places were warm. I had to go to the front desk again. The front desk was kind and could continue to repair it or change rooms. They discussed it for a while and said that it could be repaired. In the spirit of repairing it if it can be repaired, they repaired it again. The maintenance worker took apart the filter of the wall-mounted air conditioner to wash it. The filter was full of dust and dirt. After the filter was washed and installed, it was tested for a while. The fan was adjusted up and down and responded, and the temperature adjustment also changed. This is a normal air conditioner. Could it be that we had been blowing a little weak wind through the gap of the dirty filter the day before? 8. After repairing the air conditioner, I found that a corner of the quilt cover near the air conditioner was hanging on the ground. It was already dirty because of people walking around. I couldn't bear to bother anyone anymore, so I just wiped it myself. Because we were with children, three towels were put in the bathroom today. This aspect was more careful, so I didn't have to go to the front desk or international long-distance room service. But the area over there for toothbrushes and toothpaste was not cleaned up or replenished. Thanks to the cleaning staff for folding beautiful peacocks, and please be more careful when tidying up. In summary, the soft and hard furnishings of this hotel are different from other five-star hotels. I don't know how the platform rates hotels with five stars. It feels like a homestay.

The location of the hotel is a bit remote. It is quite a distance from the train station by taxi, and we were ripped off by the taxi. However, the environment of the hotel itself is quite good. It is a row of small villas, and the restaurant is very beautiful. The environment is really great.

Very good experience, I like the design style very much, it is relaxing, comfortable and quiet, with beautiful Nile sunrise and sunset scenery. And the service is very considerate