Hotel Fire & Ice Düsseldorf/Neuss
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Neuss
Hotel Fire & Ice Düsseldorf/Neuss
No.1 of 4-star Select Hotels in Neuss
An d. Skihalle 1, Neuss, North Rhine-Westphalia, 41472, Germany
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When you stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Rhine Promenade and Konigsallee. This family-friendly hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall.Show More
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Highlights
Varied breakfast
Ideal location
Excellent service
Lots to do
Parking availableAmenities
Spa
Skiing
Conference room
Restaurant
Wi-Fi in public areasFree
Private parking
Gym
Sauna
All Amenities
Property Description
When you stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Rhine Promenade and Konigsallee. This family-friendly hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 21 Reviews
Surroundings
Airport: Dusseldorf Airport
(28.2 km)
Train: Neuss Central Railway Station
(6.0 km)
Train: Düsseldorf Central Station
(15.8 km)
Landmarks: viva - Après-Ski Party
(<100m)
Landmarks: allrounder mountain resort gmbh & co. kg
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Premium Twin Room
1 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
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3
Standard Twin Room, 1 Twin Bed
1 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Connecting rooms
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7
Baum Chalet, 1 Queen Bed, Garden View
1 Queen bed
Non-smoking
Private bathroom
Private toilet
Private entrance
Shampoo
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4
Family Suite
1 Double bed and 1 Bunk bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Check Availability
Guest Reviews
4.4/5
Very Good
21 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Neuss
AI Summary
The hotel provides ample amenities, convenient ski location, and delicious breakfast. Guests appreciate the comfortable, family-friendly rooms and friendly, professional staff. Some mention the excellent wellness facilities.
Dennis
February 3, 2025
Sehr gutes und gepflegtes Hotel, mit einen exzellenten Frühstück. Sehr empfehlenswert, wir kommen wieder
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Guest User
January 17, 2025
Sehr schönes Hotel mit einem bis ins kleinste Details durchgezogenen „Alpen-Konzept“. Selbst die Arbeitskleidung der sehr netten Mitarbeitenden dort ist quasi an Trachten angelehnt. Dazu das viele Holz an Wänden, offener Kamin und der Blick aus dem Bar- und Frühstücksbereich direkt in die Eishalle lässt einen sich „wegträumen“ in das Voralpenland. Das Zimmer war ausreichend groß, auch stimmig zum Konzept des Hotels, das Frühstück war eine „Wucht“, selbst in 5 Sterne Hotels (zugegeben im Ausland) kein so umfangreiches und appetitliches Frühstück mehr bekommen. Selbst hier wurde auf das Konzept geachtet, so gab es u.a. frische Brezen. Einziger Abzug, daher nur 4 von 5 Punkten, ist der doch nicht gerade niedrige Zimmerpreis, aber… man bekommt dafür auch was geboten.
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Guest User
January 12, 2025
Nettes Hotel und direkt neben der (nicht zu empfehlenden) Skihalle gelegen. Mit Kleinkindern sicher nett, da man rodeln kann etc. Hotel jedoch preislich völlig überteuert. In der unmittelbaren Umgebung gibt es ebenfalls nette Hotels mit durchaus besseren Preisen. Mitarbeiter:innen sehr nett. Plus: Sauna hat bis 22:00 geöffnet.
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Ruediger
November 10, 2024
Ansonsten gern wieder!
Kosten für das Fr.-St zu hoch!
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Karin
October 14, 2024
Sehr schönes Hotel
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Karin
October 14, 2024
Hat alles gepasst.
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Guest User
January 4, 2025
„Ich habe eine Nacht an Silvester gebucht und wir waren sehr gespannt auf diese Nacht. Leider mussten wir jedoch feststellen, dass es weder Heizung noch warmes Wasser im Zimmer gab. Wir haben über drei Stunden mit dem Personal kommuniziert, und nach zwei Stunden teilten sie uns mit, dass sie ein elektrisches Heizgerät schicken würden, doch auch dieses wurde nie geschickt. Wir blieben bis 11 Uhr ohne eine Lösung und mussten schließlich das Hotel ohne Schlaf verlassen. Es war eine katastrophale Nacht.“
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Guest User
December 28, 2024
Das Fire&Ice Hotel ist schon ein einzigartiges Anwesen in der Nähe von Neuss und Düsseldorf mit Seele und Charakter nicht nur wegen der Ski Halle, für mich ist es ein guter Ausgangspunkt um Düsseldorf zu entdecken und Familie und Freunde zu treffen. Man kann das alpenländische Dekor genießen oder auch den ganz ordentlichen Service. Wenn aktuell viel im Umbau ist wie der Klettergarten. Ich habe wie bei früheren Buchungen, siehe frühere Rezensionen, wieder ein Baumhaus ‚Suite‘ mit eigenen Sauna und Balkon für zwei Tage / Abende gemietet. Ich liebe immer wieder die eigene Sauna mit Regendusche. Auch das Frühstück war wie immer perfekt. Nun aber zu den bitterlichen Enttäuschungen - auch bei geschlossenen Fenster, einem Baumhaus in der hinteren Hälfte des Baumchalet Areal wurde es in der Nacht erst um 4:30 leise. Das Hotel informierte in keinerweise, das von 20:00 am Abend bis 4:30(5:00) am frühen Morgen ohne Pause mit einem scheppernden Schaufelbagger ein Sattelzug nach dem anderen für ein Biathlonevent auf Schalke mit Kunstschnee beladen wird. Keine Information vom Hotel und nur eine halbherzige Antwort beim Check-Out. Das Personal kann nur kaum ausgleichen was das Management komplett versäumt.
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Services & Amenities
Most Popular Amenities
Spa
Skiing
Conference room
Additional charge
Restaurant
Wi-Fi in public areas
Free
Private parking
Additional charge
Gym
Sauna
Bar
EV charging station
Nightclub
Massage room
Multi-function room
Luggage storage
24-hour front desk
Spa
Conference room
Restaurant
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €5.00 (approx. AED 19.82) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Shuttle service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Multi-function room
Front Desk Services
Concierge service
Safe at front desk
Lockers available
Express check-in and check-out
Luggage storage
24-hour front desk
Languages Spoken
English
Dutch
German
Polish
Spanish
Food & Drink
Bar
Lobby bar
Room service
Public Areas
No smoking in public areas
Smoking area
Elevator
Health & Wellness
Spa
Ski lessons
Skiing
Gym
Sauna
Turkish bath (Hammam)
Ski passes
Ski equipment rental
Massage room
Ski-in, ski-out resort
Ski gear storage
Mini golf
Activities
Nightclub
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Clothes dryer
Ironing service
Additional charge
Facilities for Children
Children's meals available
Kids' board games/puzzles
Accessibility
Stair-free main entrance
Safety & Security
Intruder alarm
CCTV in public areas
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €12.25 (approx. AED 48.56) per person |
Adult | Buffet:€24.50 (approx. AED 97.11) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 101
When you stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Rhine Promenade and Konigsallee. This family-friendly hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Salzburger Hochalm serving guests of Hotel Fire & Ice. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Salzburger Hochalm serving guests of Hotel Fire & Ice. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.