El Yam Luxury Resort

i arrive for 3 night. when i got the key, the room was not clean, they clean the room only after 36 hours .... the location is great and free parking

Terrible place, so bad we left after one night. The staff were unhelpful and appeared to have no record of our booking. We had paid for two rooms, of which the first was for 3 people and the second for 2. For the first room, they gave us a key to a tiny room with one double bed- obviously not suitable for 3 adults. The second room already had someone else's luggage in- clearly not secure for them, whoever they were. We were eventually given keys to rooms that were at least empty but not fit for habitation. The cupboards were broken, the baths chipped and drainage blocked, no plug in the sink, the air vents broken, the curtain rails awry, the air con not working in one room, the wifi not working at all. There was a syringe in one of the fridges. Only one room had a kettle but with no base so impossible to boil. There was rubbish around the steps up to the rooms that we had to climb around. The ******* advert said breakfast could be purchased on site but this turned out not to be an option- we had to walk 20 mins off site to find anything to eat. We spent one night 'sleeping' (not) on a combination of the sofas and such beds as were in our rooms before leaving this dirty, unpleasant place.

Great location, though the property is very poorly maintained