AC Hotel National Harbor Washington, DC Area

Stayed at the AC by Marriott in the National Harbor from 8/23 - 8/24 for one night. The rooms are very compact. We had a view of the garage across the street. If a view is important to you make sure you pay for it, otherwise your view will be facing the top of the garage across the street. My first choice was the Westin which is across the street from the AC. It has either a ***** view or river view and it was actually cheaper than the the AC. I selected the AC because it was highly recommended by a relative. I should've opted for my first choice. You live and learn.......... Upon check-in there is a $50 deposit. I was advised the deposit would be released upon check-out. There is also a $25 parking fee. I was advised the parking fee would be deducted from the deposit. However, at this writing I have an $80 hold from the AC on my account and they also deducted the $25 parking fee. I called the AC this afternoon. The front desk person advised me the hold will be removed in 3-10 days, but could not explain the $80 hold which should have been $50. Next..... I paid to have breakfast at the AC. It was a European breakfast. Confusing???? It consisted of quiche, eggs, oatmeal and a charcuterie board (salami, turkey and cheese). Not sure these options would be appealing for a family with children. When you walk into the dining area there is a woman with a list literally collecting payments for breakfast. Tacky!!!!!! In the midst of eating breakfast she brought a receipt to our table for my signature. SMH. Overall, while my stay was completely unpleasant, I doubt if I would stay there again during my next visit to the National Harbor.

Other being new, terrible service. Unfriendly front desk staff. Many amenities are not complimentary as do other luxury hotels in the area. Room is clean. Parking expensive - recommend steeet parking if possible. Used to be Crystal Marriott.

tampa international airport

Really enjoyed our stay, love the entertainment near by, friendly staff and overall great experience