Serhs Natal Grand Hotel & Resort
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1 room, 2 adults, 0 children
All properties in Natal
Serhs Natal Grand Hotel & Resort
Renovated in 2024
No.6 of Premium Hotels in Rio Grande do Norte
Via Costeira Sen. Dinarte Medeiros Mariz, 6045 - Parque das Dunas, Natal, Rio Grande do Norte, 59090-002, Brazil
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Highlights
Lots to do
Delicious breakfast
Newly renovated
Free parkingAmenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Car rentals
All amenities
Property Description
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 14.8 mi (23.9 km) from Genipabu Beach and 0.6 mi (1 km) from Natal Convention Center.
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8.9/10
An excellent place with better services.
All 109 reviews
Surroundings
Airport: Greater Natal International Airport
(48.0 km)
Landmarks: PROVOAR - NATAL/RN - VOO DUPLO DE PARAMOTOR
(450m)
Landmarks: Trip adventure Natal RN - Voo de Parapente e Paramotor
(550m)
Landmarks: Mirante da Via Costeira
(550m)
Landmarks: Natal Convention Center
(810m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Room (Apartamento Prime Frente Mar)
1 King bed or 1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
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7
Deluxe Room (Apartamento Prime Lateral Mar)
1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
9
Junior Suite (Prime Lateral Mar)
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Shampoo
Check Availability
19
Suite Presidencial
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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Luxury Room with Front Sea View
1 King bed or 2 Single bed
Has window
Non-smoking
Ocean view
Check Availability
Luxury Room with Side Sea View
1 King bed or 2 Single bed
Has window
Non-smoking
TV
Ocean view
Check Availability
20
Exclusive Suite, 1 Bedroom, Private Pool, Beach View
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
Luxury Family Room with Front Sea View
2 Queen bed or 1 Queen bed and 1 Double bed
Non-smoking
Ocean view
Check Availability
Side Sea View Junior Suite
1 King bed and 1 Sofa bed
Non-smoking
Ocean view
Check Availability
22
Premium Suite
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
13
Quarto Premium Family
2 Double bed
Non-smoking
Check Availability
13
Quarto Exclusive Family
1 Double bed and 1 Sofa bed
Non-smoking
Check Availability
Junior Suite (Vista Lateral Mar)
Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Ocean view
Sofa
Check Availability
8
Junior Suite (Prime Frente Mar)
Bedroom 1:1 King bed and 1 Sofa bed
Non-smoking
Check Availability
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Guest Reviews
8.9/10
Very Good
109 reviews
- Cleanliness9.0
- Amenities8.9
- Location9.0
- Service8.6
Average for similar properties in Natal
Review summary
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Culinary Offerings: Many users praised the hotel for its exceptional culinary offerings, describing the food as 'sensational' across various restaurants.
Guest User
March 24, 2025
An excellent place with better services.
Original TextTranslation provided by Google
RibeiroFelipe
January 22, 2025
Have a nice stay!
Original TextTranslation provided by Google
LiYang
November 16, 2024
Always have good experience at Serhs. Never let me down.
momo789123456
November 14, 2024
After two hours at the hotel front desk, my order was still not confirmed. Ctrip always blamed the agent. But since they provide this service, why don't they help guests confirm it in advance? Why do they have to let guests suffer this? Must they waste so much time and worry waiting at the hotel front desk? If it is still not resolved in the future, I will not use Ctrip again
Original TextTranslation provided by Google
Kario Cesar
February 27, 2023
Excellent urban resort and foot in the sand. Recreation for children and adults, chairs and umbrellas on the practically private beach, as it is further away from the busiest part of Ponta Negra.
Original TextTranslation provided by Google
Guest User
October 25, 2022
Food left something to be desired! Man, there's only a little bit of food on the plate! Looks like Kids plate and look there. I recommend eating out of the hotel if it's not all inclusive.
Original TextTranslation provided by Google
SIMONE ARCARO
August 5, 2022
Undoubtedly the strong point of the hotel is the food. Sensational! Of all the restaurants. Great staff friendliness! Reasonable efficiency, I expected more from a 5 star. Room did not meet my expectations, very unpleasant musty smell, we complained, they did maintenance on the air conditioning with ozone, but it did not solve it. We had a leak in the bathroom, which delayed us to watch the magic show, we ended up missing it... Great pools, but could have been heated, the heated pool was for adults, my 4 year old son couldn't enjoy it. Anyway, very good hotel, but for the amount we paid I expected more, especially the accommodation.
Original TextTranslation provided by Google
Guest User
August 2, 2025
O ambiente é lindo, bem arrumado, tem belas piscinas, espaço para crianças, bares e belos restaurantes. Eu não gostei do atendimento. Todos os funcionários nos tratavam como um estorvo, tinham a cara amarrada, faziam o mínimo, não prestavam atenção... dava a impressão de detestar hóspedes (exceto o ninja das tapiocas e um ou outro que não agem assim). O restaurante japonês é uma fraude. Fuja!
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Additional charge
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Tennis court
Table tennis room
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Playground
Water park
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Multi-function room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
Portuguese
Spanish
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Spa
Additional charge
Table tennis room
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Public baths
Body care
Foot bath
Activities
Water park
Gaming area
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Children's meals available
Kids' club
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Braille signs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2005
- Renovated: 2024
- Number of Rooms: 395
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 14.8 mi (23.9 km) from Genipabu Beach and 0.6 mi (1 km) from Natal Convention Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Serhs Natal Grand Hotel & Resort?
The cancellation policy for Serhs Natal Grand Hotel & Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Serhs Natal Grand Hotel & Resort?
What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?
Standard check-in time at Serhs Natal Grand Hotel & Resort is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?
What amenities and services are available at Serhs Natal Grand Hotel & Resort ?
Serhs Natal Grand Hotel & Resort offer top amenities and services include Shuttle service.What amenities and services are available at Serhs Natal Grand Hotel & Resort ?
Does Serhs Natal Grand Hotel & Resort provide breakfast?
Yes, Breakfast is offered at Serhs Natal Grand Hotel & Resort. Breakfast option(s): American, Gluten-free, Vegan, Vegetarian. Does Serhs Natal Grand Hotel & Resort provide breakfast?
Can I bring my pet inside the Serhs Natal Grand Hotel & Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in Serhs Natal Grand Hotel & Resort.Can I bring my pet inside the Serhs Natal Grand Hotel & Resort?
How far is the Serhs Natal Grand Hotel & Resort from the closest airport?
The closest airport is Greater Natal International Airport, and it is about 50 mins from hotel by car (48.0 km).How far is the Serhs Natal Grand Hotel & Resort from the closest airport?
About This Property
| Nearest Airport | Greater Natal International Airport |
|---|---|
| Distance to Airport | 47.97KM |
| Average Price From | SGD580 |
| Hotel Star Rating | 5 |