Serhs Natal Grand Hotel & Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Natal

Serhs Natal Grand Hotel & Resort

Renovated in 2024
No.5 of Premium Hotels in Rio Grande do Norte
Via Costeira Sen. Dinarte Medeiros Mariz, 6045 - Parque das Dunas, Natal, Rio Grande do Norte, 59090-002, Brazil
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With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.Show More
We Price Match
hotel overview picture
Highlights
Newly renovated
Lots to do
Delicious breakfast
Ideal location
Free parking
Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Car rentals
All Amenities
Property Description
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.
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4.4/5
Very Good
Have a nice stay!
All 109 Reviews
Surroundings
Airport: Governador Aluízio Alves International Airport
(48.0 km)
Landmarks: Natal Convention Center
(810m)
Landmarks: Pinheiros - Via Costeira
(1.2 km)
Landmarks: Cervejaria Via Continental
(1.3 km)
Landmarks: Selfit Academias Ponta Negra
(1.3 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room (Apartamento Prime Frente Mar)
10

Deluxe Room (Apartamento Prime Frente Mar)

1 King bed or 1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Junior Suite (Prime Lateral Mar)
9

Junior Suite (Prime Lateral Mar)

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Senior Suite  with Front Sea View

Senior Suite with Front Sea View

Bedroom 1:1 King bed and 1 Sofa bed
52m² | Floor: 7
Has window
Non-smoking
Ocean view
Room Details
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Suite Presidencial
17

Suite Presidencial

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Deluxe Room (Apartamento Prime Lateral Mar)
8

Deluxe Room (Apartamento Prime Lateral Mar)

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Luxury Room with Front Sea View

Luxury Room with Front Sea View

1 King bed or 2 Single bed
Has window
Non-smoking
Ocean view
Daily housekeeping
Room Details
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Luxury Room with Side Sea View
2

Luxury Room with Side Sea View

1 King bed or 2 Single bed
Has window
Non-smoking
TV
Ocean view
Room Details
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Exclusive Suite, 1 Bedroom, Private Pool, Beach View
12

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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Luxury Family Room with Front Sea View
2

Luxury Family Room with Front Sea View

2 Queen bed or 1 Queen bed and 1 Double bed
Non-smoking
Ocean view
Room Details
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Side Sea View Junior Suite

Side Sea View Junior Suite

1 King bed and 1 Sofa bed
Non-smoking
Ocean view
Room Details
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Premium Suite
9

Premium Suite

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Junior Suite (Vista Lateral Mar)
1

Junior Suite (Vista Lateral Mar)

Bedroom 1:1 King bed and 1 Sofa bed
Has window
Non-smoking
Ocean view
Sofa
Room Details
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Luxury Family Room with Side Sea View
3

Luxury Family Room with Side Sea View

2 Queen bed or 1 Queen bed and 1 Double bed
Non-smoking
Ocean view
Daily housekeeping
Room Details
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Guest Reviews

4.4/5
Very Good
109 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.2
Average for similar properties in Natal
Most Mentioned
AI Summary
Located by the beach, this property impresses guests with its prime location, excellent staff, and top-notch facilities including spas, saunas, and multiple dining options. The breakfast is also highly praised for its quality.
R‍i‍b‍e‍i‍r‍o‍F‍e‍l‍i‍p‍e
January 22, 2025
Have a nice stay!
Original TextTranslation provided by Google
L‍i‍Y‍a‍n‍g
November 16, 2024
Always have good experience at Serhs. Never let me down.
m‍o‍m‍o‍7‍8‍9‍1‍2‍3‍4‍5‍6
November 14, 2024
After two hours at the hotel front desk, my order was still not confirmed. Ctrip always blamed the agent. But since they provide this service, why don't they help guests confirm it in advance? Why do they have to let guests suffer this? Must they waste so much time and worry waiting at the hotel front desk? If it is still not resolved in the future, I will not use Ctrip again
Original TextTranslation provided by Google
K‍a‍r‍i‍o‍ ‍C‍e‍s‍a‍r
February 27, 2023
Excellent urban resort and foot in the sand. Recreation for children and adults, chairs and umbrellas on the practically private beach, as it is further away from the busiest part of Ponta Negra.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2022
Food left something to be desired! Man, there's only a little bit of food on the plate! Looks like Kids plate and look there. I recommend eating out of the hotel if it's not all inclusive.
Original TextTranslation provided by Google
S‍I‍M‍O‍N‍E‍ ‍A‍R‍C‍A‍R‍O
August 5, 2022
Undoubtedly the strong point of the hotel is the food. Sensational! Of all the restaurants. Great staff friendliness! Reasonable efficiency, I expected more from a 5 star. Room did not meet my expectations, very unpleasant musty smell, we complained, they did maintenance on the air conditioning with ozone, but it did not solve it. We had a leak in the bathroom, which delayed us to watch the magic show, we ended up missing it... Great pools, but could have been heated, the heated pool was for adults, my 4 year old son couldn't enjoy it. Anyway, very good hotel, but for the amount we paid I expected more, especially the accommodation.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2022
Good, but the check out, the lady not very friendly6
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Table tennis room
Restaurant
Conference room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy for Serhs Natal Grand Hotel & Resort?

The cancellation policy for Serhs Natal Grand Hotel & Resort varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?

Standard check-in time at Serhs Natal Grand Hotel & Resort is 15:00 and check-out time is 12:00.

Does Serhs Natal Grand Hotel & Resort provide breakfast?

Yes, Breakfast is offered at Serhs Natal Grand Hotel & Resort. Breakfast option(s): American, Gluten-free, Vegan, Vegetarian.

Can I bring my pet inside the Serhs Natal Grand Hotel & Resort?

As much as we love pets, unfortunately, we are unable to accommodate them in Serhs Natal Grand Hotel & Resort.

How far is the Serhs Natal Grand Hotel & Resort from the closest airport?

The closest airport is Governador Aluízio Alves International Airport, and it is about 50 mins from hotel by car (48.0 km).

About This Property

Nearest AirportGovernador Aluízio Alves International Airport
Distance to Airport47.97KM
Average Price FromAED1235
Hotel Star Rating5