Embassy Suites by Hilton Nashville Downtown

The accommodation impresses with its cleanliness, spacious rooms, and convenient central location. Guests appreciate the friendly staff, excellent breakfast buffet, and evening cocktails. Some mention the noise from a busy street.

Very deceiving/expensive hotel got more expensive - book DoubleTree instead. Pool closed thurs/fri/sat at 5 pm - can't use pool. $25 daily resort FEE but they advertise you get a $25 daily credit for food/beverage - one problem, though - it can't be used for alcoholic beverages, therefore we used up our 'credit' each day with a couple warm beers and ended up spending another $75 we thought was 'credit.' Front desk was snarky about it when I asked. Coffee was terrible at coffee shop - don't bother. Rooftop bar (indoors) is totally disappointing - warm beer no ambience. Front desk didn't fulfill our free snacks as indicated. Slow crowded elevators. Poor check in experience - failed to deliver our free snacks. No housekeeping for a 3 day visit. No return call from accounting line I called asking about $25 food/beverage credit - totally unresponsive. I'll try DoubleTree next time .

We recently spent a weekend at the property, attending a celebration and event at Bridgestone Arena from July 11-13. Upon check-in, Taniya warmly welcomed us. Due to an AC malfunction, we were upgraded to a different room, which was room 1222. The room was breathtaking, offering a stunning view that stretched for miles. The bed was exceptionally comfortable, providing the best sleep I’ve ever had. This experience was unparalleled. The breakfast was impressive, featuring a wide variety of options, including pancakes, sausage, eggs, omelets, muffins, bagels, fruit, and cereal. It was, by far, the best complimentary breakfast I’ve had at a hotel. The evening reception included crackers, cheese, vegetables, and a selection of dips, including hummus. Overall, our stay was wonderful, and this being my second time at the property, I can confidently say it won’t be my last. My only complaint was that the destination charge was not properly explained, resulting in us missing out on the benefits on the first day. However, on the second day, we were able to utilize the $25 food and beverage credit at the coffee shop before checking out.