Hillside Crossing

A very special place The rooms are charmingly designed with the Music City in mind. Showers are hot. Rooms are clean. And the gym is exceptional. The best hotel gym I’ve ever seen. Go out and enjoy as much Hot Chicken and American BBQ as you like, then work it off back at the hotel. The best part of Hillside Crossing, however, is the staff. The entire crew here are wonderful. Special shout out to Robert and Angel for going above and beyond, and for just being so friendly to deal with the entire time.

Staff posted a notice saying that they were not available in the lobby from 10pm-6am and to call a number for further assistance. I arrived after 10am and was not able to check in. I called the number which went to voicemail with a notification that the mailbox was full. I was unable to get in contact with anyone. I paid for a room which I was unable to use.

Pictures are deceiving

This place is cool, right next to an Irish bar, that alone right there is a 5, room is very clean, I wanted to add my review coz I don't know anyones experience but I've for a whole month and all I can say is for the price, can't beat the value. And did I say free breakfast?

I stayed at the hotel October 7-8. I showed up at the location at 1:00 to see if I could check in early, I was told that rooms were ready but there was a charge of $25 per room, I opted out and came back at 3 which I was told was the check in time, I was then told that there wasn’t any rooms available, funny that they were if I was to pay earlier. I was then asked if I wanted 1st or 2nd floor, I said 1st so my aunt and friend wouldn’t have to do stairs, after waiting 45 minutes I was told my rooms would be ready in a minute, I waited 15 more minutes and then was told that since I was in such a rush I could have my rooms on the 2nd floor. I asked how bad the stairs were and was told not as bad as the ones in front. We found that we could get to the rooms without any stairs. When we got to the the rooms they were still being cleaned, the woman that had checked us in said they had been cleaned and approved, not true. I had to wait another 20 minutes for the room to be finished. The flooring still had pieces of garbage. This was the worst experience I have ever had at a hotel. The continental breakfast was a joke, the orange juice was just water with orange color. I’m not sure what the syrup was for. When I was asked how my stay was, I said awful, the from office person just smiled and said have a nice day, didn’t even apologize. My friend was also insulted by the person checking us in. She has a louder voice and was told she was yelling, she wasn’t yelling. I feel they should have given me a partial refund since I didn’t get my rooms until 4:30 and still had to check out at 11. They offered me an $8 refund. LOL