Graduate by Hilton Nashville

The place was very neat and pretty! Love the unique and vibrant design!

Stylish and lovely hotel, designed in pink all over. A good place to take photos.

Excellent service and great price. Parking lot was great too, especially Aland was a great one who helped me out with my car issues

I had such a great experience with the valet service thanks to Aland. From the moment I pulled up, he greeted me with a warm smile and made the process super easy. He was very kind and even offered to help me carry a bag I had in the car. When I came back later, my car was ready right away and he made sure everything was just as I left it. You can tell he truly cares about providing good service. Little things like his friendliness and helpful attitude made a big difference thank you, Aland!

Graduate Hotel Nashville – Stay at Your Own Risk I rarely leave reviews, but my experience at the Graduate Hotel in Nashville was so unacceptable that I feel obligated to warn future guests. The first room I was checked into was filthy from top to bottom—disgusting, dirty, and clearly not vacuumed, as there was a Splenda packet on the floor between the bed and nightstand. On top of that, I found bugs in the room. I immediately emailed photos to management and was provided the manager Shemeka’s email. In my email I mentioned that customer service was “stupid at best.” Instead of addressing the situation, her first response was to ask why I called her stupid—which I obviously never did. I was told I could move to a room on the 9th floor where my friends were staying, but it would take some time. I said I would take any available room immediately, but Shemeka told me the 9th-floor room would be ready sooner if I waited—so I did. They acted as if giving me a suite should make me happy, but I didn’t view this as an upgrade since my first room should never have had issues in the first place. The next morning, when I opened the drapes, I found small whitish mite-like bugs crawling around the TV console. Again, I took photos and emailed them to management. So not one, but two rooms were bug-infested. Upon checkout, I asked the front desk clerk if they were going to do anything to make my awful stay right. He was abrasive (though I can imagine how many complaints he must deal with at this “stay at your own risk” hotel). He claimed they had never had bug problems “since he’d been working there”—which must have been that very day, because I certainly experienced them. Later, I received an email from Jessica, who went back and forth with me about my complaints. She stated they would call in an exterminator to assess the situation—as if I was lying—even though I had provided clear photos of the bugs. It was obvious they had no intention of making things right. Once I mentioned contacting my attorney, I was suddenly offered a comp for one night. However, it did not cover taxes and fees, so it wasn’t even truly comped. Since I had booked through *******, I brought them into the correspondence. They reviewed my photos of both rooms and agreed I should have had my entire stay comped. ******* told me that a man named David at the hotel even admitted I would have received a full refund, but because I was “rude,” they would only comp a partial day. The fact that they penalized me for voicing legitimate complaints about bug-infested rooms is beyond disturbing—especially since I left with bites on my body. While the hotel does have a nice aesthetic, the customer service is, quite literally, “stupid at best.” If you care only about ambiance and not about cleanliness, this might be your place. But I will never stay at a Hilton property again after this. Additional notes worth mentioning: • The hotel bar automatically adds 20% gratuity to tabs without posting i

Graduate is a excellent hotel in Nashville definitely recommended such a beautiful and colorful place the rooms are so cute everybody was so nice a specially the valet guy ( Aland ) that took great care if our car.