Holiday Inn Express & Suites Nashville - Brentwood I-65

Great place to stay. Breakfast was awesome

I loved the room I overall loves the stay the receptionist always friendly thank you the room was perfect

We needed a stopover hotel. This hotel was very close to the freeway exit. It is well maintained and has a decent amount of breakfast choices. It was relatively quiet, but they had a note up in the room that if you are a light sleeper you could get ear plugs at the desk. What a nice touch! We will certainly stay here again when passing through the area

Convenient

Never Again We arrived late at night as we were passing through on a longer trip. We arrived to our room and opened the door to immediately notice a strong urine odor. The toilet had urine in it. There was a half eaten pizza on the desk. There were dreary clothes from previous guests. Food and trash was all over the floor. It was disgusting. We called the front desk and they informed us we would get a new room. BUT we had to cart all our luggage back down to the desk to get a new room key then cart it all to the new room. They couldn’t just bring us a new room key to the new room. Very inconvenient. The staff never apologized and in fact, kept telling us the room was clean. No one cared and it was terrible customer service. Sharon was the name of the woman at the front desk but we didn’t get the names of the other two males as no one had name tags on. There was never an apology or acknowledgement of what happened or the inconvenience. We were also told they couldn’t reimburse us ANYTHING since we booked through a third party. So, if you’re not smart enough to stay away from this place the at least book directly through through them so you can be reimbursed for how terrible it was There was a buffet breakfast just as you would find at all the other hotels. The food was dried out like it had been sitting since the previous day. Coffee was watered down.

It's a nice hotel, close to restaurants, but very noisy--right next to train tracks.