Guest User
February 29, 2024
This hotel is not at all good to stay. Big name with nothing to cherish about, a local hotel we would say. The front desk managers and staff are very unprofessional. They do not have any approach to resolve the customer issues. It is like, once we have booked this hotel and come to stay, there is nothing a customer can do. Rooms are smaller with NO Wi-fi available which is not even informed by them during the booking time. Rooms are normal/local with no feel of staying even in a 3-star hotel. The big disappointment is the Go-kart where one ticket gives you very small 3 rounds on some old go-karting vehicles and it is definitely not supposed to be a selling point to stay at this place. For all the activities even if they are small, they take high charges for every activity which are generally free if you choose any other hotel. Just money-oriented place we would say without any worth. All activities are available only between 10AM to 6 PM which means there is nothing to do in evening after 6 PM except taking dinner. The only good thing is the swimming pool, which is cleaned by hotel staff only after repeated requests at their own convenience. Simply no care by hotel management to the customer needs. Food taste is okay.