Ideal City Walk

Well... there was a station right in front, so it was really easy to get around. The interior facility had a strange smell and some bugs were visible. The soundproofing wasn't good, but everything else was fine.

No service. Bad room. Not even a bottle of water.

The room is very clean, the breakfast is not much but ok, there are quite a lot of black people nearby

The hotel is well located, it is convenient if you want to take the train or the airport shuttle. The housekeeping is OK, the lady who takes care of the housekeeping is very friendly. The reception staff is accommodating. When I discovered my room, I felt humiliated. It was actually a prison cell. No decoration, cold atmosphere, very small with the smallest single bed I have seen in my life, an iron bar for the bag and a bar with hangers make up the room. (Walking past open doors, I saw warmer rooms like in the pictures, but not all rooms) Placed on the first floor and close to the street, I immediately asked to change rooms. At reception I was told that it was not possible for the same day but they moved me to a quieter room for the other three nights. The air conditioning in the first room worked very poorly, I sweated during the day and was cold at night. No problem with the air conditioning in the second bedroom. The lock to the first room was very difficult, I even thought I was locked in my cell at one point. There are only Italian TV channels and not all of them worked properly. In the second room, I had a double bed, which was much better, but the room was so small that you had to contort yourself (literally) to move around. There is no space between the bed and the various elements (box, metal bar to put your bag on, etc.) No coffee machine in the second bedroom. No fridge in the rooms, no armchair, no desk, no cupboard... No information on evacuations or map of the hotel in the room. No signage to check out or stay quiet. Breakfast is probably my worst hotel breakfast experience. He's ridiculous. The choice is almost non-existent, the milk is placed on the bar and is not cool, some mornings there is only one choice of fruit, the ham has an unpleasant taste and smell (I have it reported, but no change), the restocking is not done correctly so we do not always have the few products that are offered, hot drinks are on request... A disaster! Ridiculous. There is no luggage storage, if you leave your bag it is in the entrance, without identification. I left it one morning and came back in the evening. I just helped myself and no one said anything, even though the receptionist had changed. This is absolutely not secure. The room cards are white cards with the number written with a smudged pen, it's a shame. I hated this hotel. I felt humiliated, locked up, in prison. Breakfast is a joke. This is probably my worst experience in a hotel! I advise against.

Hotel not 3 stars but 0, if we could have escaped the evening we returned to the room we would have done so immediately, we found 2 cockroaches on the "nightmarish" ceiling, the staff were not at all welcoming and would have to do something else, very narrow room, with a hole of a blind bathroom without ventilation, without wardrobes, breakfast if we want to call it that, dry croissants and hard cakes, in short to "avoid".......and "forget.....

The photos on the site do not correspond to reality. Experience to forget. Staff not at all helpful. They should change jobs. Only one housekeeper was kind. Plasterboard walls therefore you could also hear the alarm clock and the breathing of the guest next door. Extremely uncomfortable stairs. The lack of breakfast was not specified at the time of booking. I can't give zero but I would gladly do so.