The County Hotel

The building looks very grand and the public areas are very Art Deco but do not be fooled. The rooms are well appointed with all mode cons but the dark wood furniture and panels represents the history of the town and it's rebuild from the 1931 earthquake. The bed super comfortable, lots of hot water and a nice touch with in the evening in the "library" while looking at the books enjoy a complimentary glass of port from the decanter-so good. Did not use the restaurant but the food did look good too. Perhaps the best the staff and hands on owners nothing was too much trouble and you felt more a house guest than staying in a hotel. Certainly return and the cost of a room was most reasonable and excellent value for money.

When you arrive at this so called five star hotel it looks nothing like the pictures. The outside is run down, dirty and there is a broken window being held up by tape. You enter through a side entrance. The staff are very welcoming and the hotel is quaint in the public areas. We were in the Whio room. The outer windows were dirty and broken, there was a hole in the carpet where the joint had split, there was dirt /thick dust round and under the radiators., some of the furniture was chipped and the walls needed a lick of paint. The fan in the bathroom was filthy and I am surprised we didn’t get ill from the old and very dirty shower head. The fridge (which was so noisy it kept us awake all night for the best part of three nights) was very old and had brown stains in it. Reception closes at 5pm and so if you need anything at night you have to make a phone call. After seeing the restaurant with the dirty windows and dismal appearance from both inside and outside we decided to eat elsewhere. There is no servicing of the rooms on a Sunday. Luckily we left on the Saturday. The whole place needs investment to bring it up to anywhere near five stars.

We booked a last minute stay. Friendly staff, clean well-appointed room. We changed our mind about a second night of stay and they were incredibly accommodating. The hotel itself is a period piece and very well maintained. Beautiful artifacts. The library is so sweet, and there is complementary port available there with tiny little crystal glasses! A lovely touch.

This is an iconic building dating back to 1909 and being one of the few original art deco buildings still in its original form. Inside this boutique chic hotel and the olde worlde charm is evident in the decor, paintings and woodwork. The welcome from Angela and her team is extremely warm and friendly. The bedroom was spacious, the bed firm and luxurious. The ensuite was clean, functional and well presented. Upstairs is a small library where one can relax and read in peace and quiet. Nice touch. Angela has spent considerable time ensuring that even the small things have been attended to, such as taps, door handles, etc. Luvved it. Extremely comfortable and THE perfect base to wander and peruse the shops, bars and cafes all within easy walking distance. We will only stay here in our future visits.

A beautiful Art Deco hotel in the centre of Napier, on the same street as the Museum and Art Deco centre. Clean and comfortable inside and the hotel restaurant ( Churchills) was fabulour. I normal avoid the restaurants located at places I stay, but the menu was tempting and did not disappoint.

Happy couple Great location freindly staff good old fashion service very convienant location we will be going back