Courtyard Chicago Naperville

We stayed here 3 nights. The bed was comfortable, but a little bit lower than usual. Their darkening drapes were very good and we slept very well. The property is a little older but maintained well. We were in a suite and it was nice they had separate climate controls for each room. The couch was quite low. One problem was the soap - it was hollowed out in the center and kept breaking, even on the first day. Cutting corners in the wrong places.

Enjoyable Stay Our stay at Courtyard by Marriott was very nice. The hotel was conveniently located to restaurants & bars. There is a mall next store that had a lot to offer. We could walk. The service was fantastic. Very accommodating & friendly. The only complaint is that there wasn't even a free Continental Breakfast or free coffee in the lobby. There was a nice little bistro & bar in the lobby with very good service, but nothing was gratis. The bar was closed on weekends since most clientele are business travelers during the week. Disappointing for us though. There is coffee in the room & a frig. The microwave was in the lobby. I can understand not wanting them in rooms for safety & cleaniness. Overall I do recommend the hotel. Just don't count on a gratis 1st meal of the day.

Stay was great, loved the size of the room, very comfortable

I booked a room thinking it was Pet friendly. Upon arrival, I walked in with my dogs and went to my room. A couple minutes later I received a call from the front desk saying I needed to get out and they are not Pet friendly. I promptly got out, but they said they HAVE to charge me for the night and threatened me with a pet cleaning fee as well (even though I was in the room no more than 10 minutes. Staff thinks they are Gods (not customer oriented at all). Avoid this hotel like the plague. It looks like a condominium that's been VERY used as evidence of no cars in the parking lot on a Saturday. I will NEVER stay at a Marriot again.

quite and convenient