No. 508 Yuelong South Road, Chongchuan District, Nantong, Jiangsu, ChinaView Hotel Details
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InterContinental Nantong Guest Reviews
4.8/5
Excellent
2187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(2187)
Positive reviews(2164)
Reviews with photos/video(637)
Delicious buffet(85)
Tasty dinner(63)
Perfect for kids(60)
Close to amusement park(46)
Great swimming pool(33)
Has facilities for children(29)
Fantastic river view(21)
Negative reviews(23)
Jazza
1 King Bed Premium
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 8, 2024
This is not our first time staying at this hotel and it certainly won’t be our last. The staff helped us with our luggage and welcomed us at the door. Check-in was quick and easy and staff spoke good English. We were taken to our room which had been decorated very nicely to celebrate our anniversary. The room was modern and clean and overlooked the lake and Wolf mountain. The swimming pool is clean and had a lifeguard on duty. Breakfast had a wide variety of items to choose from; both local and international. Overall, we had a fantastic stay and look forward to our next trip.
Response from Property: Dear guest, glad to know that you have a wonderful stay with us. Located next to Yangtze River, InterContinental Nantong has a magnificent riverside landscape.All hotel associates are committed to build Great Hotel Guests Love and we are so pleased that you enjoyed your wonderful staying. We are proud to be one of the extraordinary hotels under IHG group and we will consistently presenting True Hospitality to each of our distinguished guest. Once again thank you for sharing and we look forward to your next visit soon. Allen Li/General Manager
Gigavinho
1 King Bed Classic City Vw
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 21, 2024
This hotel is fantastic! Everything was really really good! I strongly recommend it!!! 😁
Response from Property: Dear guest, glad to know that you have a wonderful stay with us. Located next to Yangtze River, InterContinental Nantong has a magnificent riverside landscape. All hotel associates are committed to build Great Hotel Guests Love and look forward to your continuous support in the near future. Thank you! Allen Li/General Manager
Christoph Perathoner
2 Twin Beds Classic City Vw
Stayed in Apr 2024
Business travelers
7 review
4.7/5
Amazing
Posted on May 4, 2024
Espectacular hotel in at the Jangtse river.
Very high standard rooms.
Would return inmediatly to the hotel in next trip to Nantong.
Sagar ashokkumar
1 King Bed Classic City Vw
Stayed in Sep 2024
Business travelers
11 review
4.2/5
Very Good
Posted on Sep 19, 2024
Hotel is good. It’s a resort. Dinner buffet is good.
Response from Property: Dear InterContinental Guest, thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our dinner buffet made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We look forward to your next stay with us and continuous support in the near future. Thank you! Allen Li/General Manager
VC-salt
1 King Bed Premium
Stayed in Jan 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Very nice hotel, modern decoration and great service at any moment and for any request I have made. Not the first time I went in this hotel and surely not the last time. Great stay again!
Response from Property: Dear Intercontinental Hotel Guests: Thank you for staying at the Nantong Binjiang Intercontinental Hotel and enjoying a comfortable intercontinental stay. Intercontinental focuses on sharing with you the continuously accumulated local essence and global wisdom, understanding everything you need, and ensuring that you are surprised and respected in every service. We always adhere to the true way of hospitality and provide you with thoughtful and considerate service. Sincerely looking forward to your next stay and wishing you a happy life! Thank you! Sincerely to Nantong Binjiang Intercontinental Hotel | Management
Robert Frederick
Family Friendly Suite
Stayed in Nov 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Excellent staff, english good, good location, room very comfortable, modern and very clean, bed super comfortable, breakfast good, price is very good value for money
Response from Property: Dear Intercontinental Guest Thank you for your stay and detailed comments. The hotel is adjacent to Binjiang Park and located on the banks of the Yangtze River, with beautiful and pleasant natural scenery. There are also 150000 square meters of green gardens in the hotel, and swans are commonly seen playing by the clear artificial lake. You can swipe your room card to enter and exit the West Gate and enjoy the grandeur of the Yangtze River with just one step, making it a great choice for you and your family to relax and vacation. Once again, we look forward to your next time with us and your continued support in the near future. Thank you! Nantong Binjiang Intercontinental Hotel | Management
Mr. DuGu
Family Friendly Suite
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Nov 6, 2023
It is a great hotel located at a very convenient location close to Lang Shan tourism area. The service and facilities are good. It has many kids rooms with slide or tent installed in the room, which is perfect for a family to enjoy a vacation there.
Response from Property: Dear Intercontinental Guest Thank you for your stay and evaluation. The hotel is located has fresh air and a beautifulenvironment, and the beautiful scenery along the riverbank is refreshing and satisfying. We will promptly provide feedback to the gym staff regarding your suggestions for the hotel gym. Whenever you stay, we will provide you with a homelike service and welcome you to come again.Nantong Binjiang Intercontinental Hotel | Management
Daniel Paul
1 King Bed Classic City Vw
Stayed in Dec 2023
Business travelers
14 review
4.0/5
Very Good
Posted on Mar 14, 2024
Nice 5 star hotel but location is not really convenient
Guest User
Deluxe Room
Stayed in Jul 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jul 14, 2023
Lovely hotel. Buffet breakfast was amazing. Could run the ac more around the hotel at night so it cooler in this crazy heat!!
Response from Property: Dear guest, thank you for your stay and detailed feedback. The hotel is located on the banks of the Yangtze River, near Nantong Wushan National Forest Park, with a convenient location and beautiful environment. It is your ideal choice for enjoying leisure time. We look forward to your return and wish you a happy life! Sincerely, Troy | General Manager
Zuma
1 King Bed Classic City Vw
Stayed in Jun 2022
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jul 3, 2022
As always… such an amazing hotel! Clean rooms, delicious breakfast and great facilities. Thoroughly enjoyed the Japanese food downstairs.
Response from Property: Dear guest, thank you for your nice review. We always appreciate feedback and are absolutely thrilled that you enjoyed your stay with us. We look forward to welcoming you back to InterContinental Nantong very soon. Sincerely,Troy Fu | General Manager
Anonymous User
Deluxe Room
Stayed in Nov 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 23, 2022
The hotel is beautiful and spacious. Staff are really helpful and gave me an upgrade in the room type. The only issue is that the drain in the bathroom smells a little bit but very lightly.
Response from Property: Dear Guest:Appreciate for your comments.I'm glad that our employees have provided you with excellent service.I will share your greetings to our team.In the meantime, we have received your feedback, which we will verify and continue to improve.Thank you for sharing the experience of your stay at InterContinental Nantong again. We are looking forward to your next visiting again.Sincerely Troy Fu|General Manager
Guest User
1 King Bed Classic City Vw
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very good
Anonymous User
1 King Bed Classic City Vw
Stayed in Jan 2024
Couples
32 review
4.0/5
Very Good
Posted on Feb 19, 2024
Good stay
Guest User
2 Twin Beds Classic City Vw
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel has a beautiful view and the staff is very good. It is far away from the city, so the air is fresh and the whole hotel is very grand. I will still stay here.
The only downside is that the exit of the underground parking garage is a bit high, which caused my car chassis to bump. I hope there is no problem😀
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Guest User
1 King Bed Classic City Vw
Stayed in Sep 2024
Solo travelers
4 review
3.6/5
Posted on Sep 10, 2024
Facilities: Hardware facilities are perfect
Hygiene: Hygiene is also good, but I don't know why the room has a lot of dust on the table
Environment: Elegant environment, by the Yangtze River
Service: How can I say it, it's hard to describe
The hardware facilities are so good, but the software has not kept up
Hotel buffet restaurant
One night, the two of us came here to eat and it felt okay
The next day, I brought my friend and his wife and their children to eat, five people
There was no waiter at the door, so we went in first
Not long after we sat down, I found that the waiter pointed at our table
After a while, he came to ask my female companion for meal money
I said I would
Give the room card to the waiter
After a while, the waiter came again
Suspected that our friend's child was over 1.4 meters tall
It can't be half price
I said you can measure it with a ruler
The waiter left
After a while, he came again
Said that the hotel deposit of 3,000 yuan had been spent
This meal was short of more than 300 yuan
(Buffet is about 300 yuan per person)
Let me make up the 300 yuan
I said OK I will go to pay after finishing my meal.
The waiter said no.
You have to go to the front desk to pay now.
Then you can continue eating.
I was so angry that I went to the front desk to pay the deposit of 2,000 yuan.
I couldn't even eat when I came back.
(I lost face in front of my friends, as if I couldn't afford to eat).
In fact, the waiter had three ways.
1: When I stood up to get the meal, when I was alone, the waiter whispered to me.
2. After I finished my meal, I came back and told the child that I was exempt from the bill. I was short of money and asked him to pay the bill.
3. The room card was in the hands of the waiter. He held the room card first. After I finished my meal, I thought about my room card and I would definitely come back to find the waiter.
Then the hotel's handling was also adding fuel to the fire.
Maybe the lobby manager brought a bottle of red wine of an unknown brand and said to me so that I wouldn't be angry. What kind of crappy wine? I didn't want it.
After a while, the lobby manager came over and said that our friend's child was exempted.
(The child was half price, and the meal cost more than 100 yuan).
This means that the wine was not more than 100 yuan.
By the way, Don't drink cheap wine. It's all about technology and hard work. I've stayed at InterContinental Sanya before. This time it was so unpleasant. Because my friend and I were dressed very ordinary, the waiter judged us as ** who couldn't afford to eat. I was really angry. I suspect this hotel is a franchise. I won't come to Nantong unless there is a special situation.