Indigo Nanjing Garden Expo, an IHG Hotel

Indigo Nanjing Garden Expo, an IHG Hotel Reviews

Indigo Nanjing Garden Expo, an IHG Hotel

No. 8 Linxiu Road, Tangshan Street, Jiangning District, Jiangning District, Nanjing, Jiangsu, 211131, ChinaView Hotel Details
Indigo Nanjing Garden Expo, an IHG Hotel
Indigo Nanjing Garden Expo, an IHG HotelIndigo Nanjing Garden Expo, an IHG HotelIndigo Nanjing Garden Expo, an IHG Hotel
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Indigo Nanjing Garden Expo, an IHG Hotel Guest Reviews

4.8/5
Excellent
1590 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1590)
Positive reviews(1566)
Reviews with photos/video(714)
Great swimming pool(99)
Offers pick-up/drop-offs(90)
Perfect for kids(90)
Garden view(80)
Tasty dinner(33)
Excellent afternoon tea(25)
Has facilities for children(17)
Clean pool(13)
Negative reviews(24)
Summer 1
Boutique Twin Room
Stayed in May 2023
Family
5 review
2.7/5
Posted on Jun 24, 2023
The hotel is new therefore generally it’s clean. The swimming pool was small, and the cafe of the 2nd floor was too hot because they didn’t turn the air conditioner on.
Response from Property: Thank you for staying at Hotel Indigo Nanjing Garden Expo. We regret to see that this stay did not meet your expectations and apologize for the inconvenience. We apologize for the careful review and summary by the hotel team to avoid such incidents from happening again. Your feedback is invaluable to us as we are an opportunity to revisit our service standards, strengthen our daily maintenance and further train our staff. We look forward to seeing you again so that we have the opportunity to provide you with a high level of facilities and services and experience our progress. Vincent Chen, General Manager of Hotel Indigo Nanjing Garden Expo
Nishikant
Boutique Room - Garden-View (2 beds)
Stayed in Jun 2022
Family
7 review
5.0/5
Outstanding
Posted on Jul 16, 2022
Excellent stay with family for one night. My check in was 3 pm but we arrived around 12 noon still they checked us in. They also allowed free stay and meals for my daughter, although my booking was for only two adults. The hospitality of all staff was very friendly and the food and rooms were great. I would definitely recommend this place as an exotic and friendly stay.
Response from Property: Dear guest, Thank you for choosing Hotel Indigo Nanjing Garden Expo and for taking the time to leave us this amazing review. This review really made our day. We'll pass along the kind words. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Vincent Chen
Guest User
Boutique Double Room
Stayed in Jan 2025
Couples
13 review
4.7/5
Amazing
Posted on Feb 4, 2025
Overall it was good, especially during the Spring Festival there was a fireworks show in the park, which was especially worth it. There are many beautiful places in the Garden Expo Park, some of which look like planets in Alien. What needs to be complained is that there were too many people during the Spring Festival, and we had to wait until after 5 pm to check in. The quality of the breakfast was average, but the environment was good.
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6/9
Response from Property: 非常感謝您對我們酒店的肯定與寶貴意見。很高興得知您欣賞到了園內的煙花秀,並對園博園的美景讚不絕口,這讓我們倍感榮幸。對於春節期間入住等待時間較長的問題,我們深表歉意。春節期間確實是人流量較大的時期,我們會加強人手調配與優化入住流程,以減少賓客的等待時間。關於早餐質量,我們已將您的意見反饋給餐飲部門,他們會努力提升早餐的品種與品質,以滿足賓客的口味需求。很高興您喜歡早餐的環境,我們會繼續保持併發揚這一優點。再次感謝您的點評與建議,期待未來有機會再次為您服務,並向您及家人表示最誠摯的感謝。祝您一切順利!南京園博園英迪格酒店管理層。
Anonymous User
Boutique Double Room
Stayed in Dec 2024
Family
37 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The room hygiene and service have been improved this time. However, we brought a 10-year-old child, and the slippers provided were basically for 2-3-year-old children. The breakfast has few varieties and the quality is lower than the overall effect of a five-star hotel. The flaws do not outweigh the merits, and it is excellent overall.
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Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Guest User
Boutique Room - Garden-View (Double bed)
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The room is quiet and the facilities are very good. It is right in the Garden Expo Park and very close to the Suyun Thirteen Gardens. The hotel reception service is warm and thoughtful, and the tea-making service arranged by the stove is also a good experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Guest User
Boutique Twin Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The room was very clean and the service attitude was very good! This is not the first time I came to the Garden Expo Park, but this time it was winter and not on weekends, so it was quite deserted and there was nothing to visit in the park. It would be more interesting to come in other seasons! The hotel is still very good!
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Response from Property: 尊敬的賓客您好,感謝您在此次旅程中選擇下榻南京園博園英迪格酒店及您詳細的點評。正如世界上沒有兩片相同的葉子,世界上也沒有兩家相似的英迪格酒店。酒店致力於提供超越居家舒適感,靈活周到的服務,充滿靈感的設計,給予賓客充分放鬆休憩。讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨。南京園博園英迪格酒店管理層
Anonymous User
Boutique Double Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Facilities: The room facilities are pretty good, including Dyson hair dryers and smart toilets. Service: The check-in lady at the front desk was very considerate and helped us arrange two rooms together. She brought children to play, and also introduced us to the attractions in the park that are suitable for children. Environment: Having stayed at other hotels in the park, Indigo is considered a small but refined type. Hygiene: Average, nothing to say
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Response from Property: 尊敬的賓客您好,感謝您此次旅途中選擇入住南京園博園英迪格酒店。酒店是南京首家英迪格酒店,坐落於江蘇園博園紫東中心地帶-半山之間。步入大堂,耀眼的天光被眼前的流光溢彩取代。八根亞克力和原木廳柱支撐着這方空間,如身披銀色風蝕銹衣般散發著星星點點的光亮。瞬間,就讓人置身於神祕的礦坑基地。誠摯期待您的再次光臨,感受與靈感為鄰的英迪格人生。南京園博園英迪格酒店管理層
Yumaofeiafei
Boutique Double Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel design is very fashionable, and every staff member I met was very warm and polite. Whether it was the uncle who guided the parking at the door or the aunt at the fitness center, they would introduce patiently. Check-in happened to be the fireworks show of the Garden Expo Park, and there were many questions. The lady at the front desk also answered them very carefully. When checking out, the hotel-themed chocolates were given, and the children were very happy.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並享受了令您滿意的服務,您的認可與推薦是對酒店莫大的鼓勵。以品質、位置與風景取勝的南京園博園英迪格酒店為賓客提供了理想的小憩之所,優美的自然風光與城市難得的清新生態讓到訪酒店的賓客一見傾心。英迪格酒店全體員工將繼續努力,打造賓客摯愛的傑出酒店。南京園博園英迪格酒店管理層
Chaojikeaideshenpo
Boutique Twin Room
Stayed in Oct 2024
Family
162 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The hotel's environment is quiet and relaxing, perfect for a vacation. The guest rooms have a strong sense of design and complete facilities. The bedding is of high quality, feels delicate and soft, clean and skin-friendly, greatly improving the quality of sleep. Fully automatic smart toilets, bathtubs, and branded showerheads greatly enhance the comfort of our stay. The small balcony facing the garden allows us to breathe fresh air and relax. The service provided by the front desk receptionist, restaurant waiters, and housekeeping cleaners was proactive, enthusiastic, and thoughtful, which made us feel full of sincerity. This is a great place for vacation.
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6/20
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Anonymous User
Boutique Twin Room
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Exceeded expectations, a beautiful hotel with a sense of design. The service is like a spring breeze. The hot spring is clean and comfortable. Overall very satisfied. I will go again. The breakfast is not very large, but it is very delicate. I think it is quite good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Longtanggongzhualiliu
Boutique Double Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Ctrip's package is very cost-effective. It upgraded the garden view room and changed the original surrounding package to a small train ticket, haha, just what I wanted. The hotel facilities, hygiene and services are OK. The battery car can be sent to the cable car station and the park shuttle station, which is very convenient. The breakfast is also good. It looks like a small place, but the variety is quite complete, with freshly squeezed juice. A very pleasant journey
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的五星好評以及圖片分享,同時也感謝您對南京園博園英迪格酒店的喜愛與信賴。很高興看到您對酒店服務、設備、早餐等各方面的多方面關注及品評。您的評價將幫助我們更好地完善我們的服務,提升賓客體驗。衷心期待您的再次入住,感受時刻陪伴的洲際真正待客之道。南京園博園英迪格酒店管理層
Jiujiula
Boutique Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The hotel is in a good location, just on the hill opposite the Mirror Square. The rooms are all single-family designs, which are relatively quiet. The Chinese garden in the hotel is also nice. Compared with other hotels in the Garden Expo Park, it is a hotel with a better environment. The rooms and corridors are relatively clean. The front desk lady is gentle and beautiful, and she also upgraded the room type. The disposable comb in the room is of poor quality and almost scratched my scalp. It is strongly recommended to change it! The air conditioning heating effect is not very good, and it is a bit noisy when running. Afternoon tea must be booked in advance, because I saw it on the day of check-in and didn't eat it. The overall experience is good. Next time I want to take a hot spring bath, I will choose Indigo again. The full score is for the lady.
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Response from Property: 尊敬的賓客 您好! 感謝您下榻南京園博園英迪格酒店, 以及對酒店的肯定。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨。希望能再次與您及家人一同開展探索之旅,連接意義非凡的邂逅,也希望酒店能一如既往的成為您與家人的下榻首選。南京園博園英迪格酒店管理層
Guest User
Boutique Double Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The service is really good. All aspects are well taken care of. Especially in the park, the hotel will have a shuttle bus to take you to the designated location. The room is also very clean and tidy. It is worth calming down and experiencing it. It is really great to come for a vacation! It is highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Guest User
Boutique Twin Room
Stayed in Nov 2024
Couples
20 review
4.5/5
Great
Posted on Dec 12, 2024
This is my second time staying at Hotel Indigo Nanjing. Although it is a bit far from the city, I like the design style of Hotel Indigo. There are not many businesses around, which is suitable for rest and vacation. Thanks to the front desk for upgrading the room. The staff in all departments of the hotel are easy-going. The breakfast restaurant has few categories but exquisite. A bowl of noodles and a bowl of Jinling wontons in the winter morning are very warm. Freshly squeezed juice and good coffee.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Guest User
Boutique Double Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel service is very good. The room type was upgraded. The hotel service staff are very enthusiastic, especially Ms. Gao at the swimming pool. I came here for the hot spring and breakfast. The hot spring is two small pools, not big outdoors, the water is clean and comfortable, and the swimming pool is also clean. But the breakfast is a bit disappointing. It is a semi-self-service ordering style, with not many varieties and average taste, but the dining environment is good. There are limited places to provide meals in the Garden Expo Park, and dinner is also eaten in the hotel restaurant, which is average value for money. The overall environment of the hotel is comfortable and suitable for a relaxing trip.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並享受了令您滿意的服務,您的認可與推薦是對酒店莫大的鼓勵。以品質、位置與風景取勝的南京園博園英迪格酒店為賓客提供了理想的小憩之所,優美的自然風光與城市難得的清新生態讓到訪酒店的賓客一見傾心。英迪格酒店全體員工將繼續努力,打造賓客摯愛的傑出酒店。南京園博園英迪格酒店管理層