No.85 Nanxijiang East Street, Jianye District, Nanjing, Jiangsu, 210004, ChinaView Hotel Details
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Nanjing Keyne NEQTA Hotel Guest Reviews
4.3/5
380 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(380)
Positive reviews(348)
Reviews with photos/video(23)
Classy environment(26)
Great location(20)
Easy to get around(16)
Large rooms(12)
Friendly front desk staff(11)
Convenient parking(7)
Elevator was OK(6)
Loved the view(5)
Negative reviews(26)
Qing Yuan
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Very clean, quiet and convenient location next to shopping mall and also a park
GraceDiane
Stayed in Dec 2021
Solo travelers
16 review
5.0/5
Outstanding
Posted on Dec 26, 2021
One of the most beautiful hotels that I have been to.., the rooms are stunning and the view from the window is amazing.
The location is very convenient to the malls, subway, restaurants and a park. You receive a warm reception once you arrive.
The staff are very respectful and friendly. The housekeeping team are courteous and very helpful.
Thank you for the hospitality.
I will definitely be coming back again and again.
Guest User
Guestroom (2 beds)
Stayed in Nov 2023
Travel with friends
2 review
2.0/5
Posted on Nov 6, 2023
I booked it because I was watching a concert, so it was actually in a business building. The elevator is shared, the staff is noisy, and the breakfast is single. The funniest thing is that in the room next to the elevator, the sound sounds like a plane flying over at night. I'm really speechless, of course there won't be a next time, and I will never book a hotel like this again!
Original TextTranslated by Google
Response from Property: Hello dear guest, thank you for sharing your review on Xiaonuo. We are very sorry that we were not able to bring you a good check-in experience. We will also actively inquire and deal with the suggestions you mentioned. We will continue to improve our facilities and service quality, just to give you a better service experience. I also hope that you can give Xiaonuo a chance to see the changes in Xiaonuo~ Xiaonuo wishes you a happy life and looks forward to your stay again!
Guest User
Double Room
Stayed in Oct 2023
Couples
2 review
1.0/5
Posted on Nov 1, 2023
The facilities are old, the environment is poor, and the apartment hotel is not worth the price.
Original TextTranslated by Google
Response from Property: Hello dear guest, thank you for sharing your review on Xiaonuo. We are very sorry that we were not able to bring you a good check-in experience. We will also actively inquire and deal with the suggestions you mentioned. We will continue to improve our facilities and service quality, just to give you a better service experience. I also hope that you can give Xiaonuo a chance to see the changes in Xiaonuo~ Xiaonuo wishes you a happy life and looks forward to your stay again!
CYTR
Guestroom (2 beds)
Stayed in Mar 2023
Business travelers
5 review
2.7/5
Posted on Mar 21, 2023
The hygiene is very poor. The pictures were taken after just checking in and entering the room. The location is quite good. The space is also spacious. It's just hygienic, but I'm not sorry for the price. The customer service is generally decent, but the waiting time to answer the customer service call is a bit long.
Original TextTranslated by Google
Response from Property: Hello dear guest, thank you for sharing your review on Xiaonuo. We are very sorry that we were not able to bring you a good check-in experience. We will also actively inquire and deal with the suggestions you mentioned. We will continue to improve our facilities and service quality, just to give you a better service experience. I also hope that you can give Xiaonuo a chance to see the changes in Xiaonuo~ Xiaonuo wishes you a happy life and looks forward to your stay again!
Max612612
Fresh Double Room
Stayed in Aug 2023
Business travelers
13 review
1.0/5
Posted on Aug 21, 2023
When I arrived at the hotel in the evening, I made the wrong key card and no one answered the phone. Breakfast was also very poor!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Nogoya Hotel and giving us your opinion despite your busy schedule. We are also very sorry that we could not give you a good stay experience. We will convey your opinions and suggestions to our superiors. Leader, make adjustments and corrections in a timely manner. If you have any problems after checking into the room, you can call the front desk 24 hours a day. We will solve it for you as soon as possible. We apologize to you again. We are also very much looking forward to your stay again and seeing our changes. I wish you good health and happiness every day.