Nanjing Grand Hotel

昨晚入住貴酒店，前台黃慶的服務堪稱典範——從踏入大堂的那一刻起，他便以真誠的笑容迎接，迅速辦理入住他特意協調升級到行政樓層房型，無論是硬件設施還是人文關懷，這裏都配得上滿分推薦，期待下次重逢！

第一次入住古南都酒店，前台小何很貼心的給我們升級了房間，酒店設施設備很好，非常滿意！

很有韻味的酒店雖然有年代感但是細節滿滿，窗外的景觀很不錯，可以看到新街口商圈很震撼早餐也是挺好的有特色挺好的

房間新裝修的，古典大氣，乾淨衞生，周、馬倆管家服務很到位字寫得漂亮，想得也很仔細，服務細心周到，滿足客户需求，感謝古南都培養出優秀的員工。

After I checked out on Monday and Tuesday, the hotel called me twice to ask about my stay experience and whether I could give a good review. I went home on Wednesday to handle some work, and came here again on Thursday with my four-year-old child. The Internet showed that there was no large bed, so I booked a standard room. At this time, I would rather put two beds together after checking in, but I still chose this place. Gunanadu was my first choice, so I ordered takeout to Gunanadu on the way with my child, and the takeout arrived earlier than me. After I arrived, I checked in and was told that their two beds could not be pushed together. At this moment, I was hesitant. Because the 1.2m single bed is too easy for children to fall to the ground, it was already 1:30 in the afternoon. The child said he was hungry. I told the front desk that I would hesitate for a while and take the child to eat before deciding. The front desk said it was okay. Then I took the takeaway and found a very remote corner, right where I drew the five-pointed star in the picture. The child was not as tall as the table. I squatted down, and the table almost completely blocked us from the front. I wanted to make a quick decision and didn't want to cause trouble to others. I told the child to eat a few bites quickly and not to dirty the floor. I squatted all the time and ate a few bites. A beautiful woman who looked like a lobby manager came. She looked unhappy and said, "Hello, our hotel does not allow eating in the lobby. Please..." She paused, then looked outside and slowly said to eat at the door. I said I was really sorry. It was almost two o'clock when I rushed here. The child was hungry and would be ready soon. She said again, please go outside to eat, and then said, "Put away the takeaway box now." The child looked at me while chewing the food in his mouth. There were also several people looking at me. I silently put the things in the bag. At this moment, I didn't hesitate anymore and left. I didn't say anything else. I just know that as a highly educated post-90s, I understand and will comply with your hotel's rules, but as a mother, it is my instinct to feed my child when he is hungry. I will never come to this hotel again because your staff has very low emotional intelligence and does not know how to respect others. Finally, I attached a photo of another hotel I booked after being kicked out, which made me realize that the night view of Nanjing is beautiful.

因商務出差，順便體驗了家鄉的老牌五星級酒店 環境：房間挺寬敞整潔的，符合五星級酒店的定位，附近有南京大學、五台山體育館、小童醫院等，距離珠江路市中心也比較近，距離地鐵大概10min 衞生：挺乾淨整潔的，符合五星級酒店基本定位 設施：畢竟是很老牌的五星級酒店（20年前我讀小學時就經常路過這裏），設施肯定沒那麼新，但也還可以，符合五星級酒店的定位 服務：早餐中規中矩，可能其他項略超我預期了，這項反而顯得低於我預期