Xana Hotelle(Nanchang tengwangge Longevity Palace store)

Xana Hotelle(Nanchang tengwangge Longevity Palace store) Reviews

Xana Hotelle(Nanchang tengwangge Longevity Palace store)

No.278 shengli Road, Donghu District, Nanchang, Jiangxi, ChinaView Hotel Details
Xana Hotelle(Nanchang tengwangge Longevity Palace store)
Xana Hotelle(Nanchang tengwangge Longevity Palace store)Xana Hotelle(Nanchang tengwangge Longevity Palace store)Xana Hotelle(Nanchang tengwangge Longevity Palace store)
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Xana Hotelle(Nanchang tengwangge Longevity Palace store) Guest Reviews

4.6/5
Very Good
2105 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(2105)
Positive reviews(2032)
Reviews with photos/video(287)
Friendly front desk staff(558)
Awesome rooms(443)
Convenient location(438)
Easy to get around(153)
Close to scenic area(87)
Delicious breakfast(55)
Elevator was OK(25)
Loved the night views(14)
Negative reviews(73)
Ke
Deluxe Room (Double bed)
Stayed in May 2024
Couples
25 review
3.2/5
Posted on May 26, 2024
Only one elevator available, causing long waiting times in front of the elevator. Air conditioning was not working, making the room super hot. Every day the card had to be renewed, otherwise the door could not be opened.
Response from Property: 尊敬的男神/女神:您好!對於您在酒店入住期間的經歷,我們深表遺憾。 很抱歉此次入住未能讓您滿意,酒店設定了兩台電梯,面向電梯門口左邊有提醒標識,您反饋的空調製冷效果不好的問題已經讓工程這邊去核查了,您説的房卡每天要重刷的問題,如果您是確定連住幾天,費用都付清了的話,您辦理入住的時候可以跟您核實,直接給您把房卡都制好,這樣會方便些,入住期間有任何問題都可以聯繫前台,這邊24小時有人處理您反饋的問題,給您造成了困擾,小希再次向您致歉。我們會嚴肅對待您提出的問題,並向相關部門進行反饋和改進,誠心期待您的下次光臨,祝您:生活愉快,事事順心!
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Guest User
Xi'An Deluxe Twin Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 13, 2024
This hotel was vey central to many things including walking distance to TengWangGe Pavilion and the ShengLi Pedestrian Mall. The rooms were very keen and the teal and female touches added a special appeal. Everything felt clean and the service at the front desk was good. There is a reasonable Chinese buffet breakfast which included a chef cooking wonton noodles for you on the spot. Overall, very positive experience.
Response from Property: Dear God/Goddess: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is God’s greatest blessing to us. We will cherish this fate. There is moonlight in my heart, and the light does not need to be so warm or bright. It is best not to be rich and fragrant, but light and faint. You are like the ray of moonlight that warms Xiaoxi and illuminates her path forward. I look forward to your stay again~
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Anonymous User
Xi'An Deluxe Twin Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Very conveniently located, short walking distance to tengwang pavilion and August 1st museum, all kinds of good eateries around the hotel. Comfort beds, quiet sleep, friendly front desk, free laundry service was a big plus.
Response from Property: Dear God/Goddess: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is God’s greatest blessing to us. We will cherish this fate. There is moonlight in my heart, and the light does not need to be so warm or bright. It is best not to be rich and fragrant, but light and faint. You are like the ray of moonlight that warms Xiaoxi and illuminates her path forward. I look forward to your stay again~
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The beautiful world
Deluxe Family Suite
Stayed in Jan 2023
Family
31 review
5.0/5
Outstanding
Posted on Jan 22, 2023
Very Nice! I suggest the hotel manager to think about better car parking lot for travelers.
Response from Property: Dear male God, hello! I am your pet angel coco warm message is permeated with happy expectations, good aftertaste is the condensation of not fading color, happy mood because of your existence, affectionate care to convey the same feelings.
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Adam Stone
Xi'An Exquisite Double Bed Room
Stayed in Jun 2022
Solo travelers
67 review
4.2/5
Very Good
Posted on Jul 11, 2022
Nice affordable hotel in a decent location in Nanchang. Definitely on the older side, but still had everything needed to have a nice stay. Staff were very friendly!
Response from Property: Dear God/Goddess: Hello! Harvest a surprise, bloom a beauty, meeting you is the most beautiful encounter. I regret not getting your 5-star praise. If you have any valuable opinions, be sure to share them with Xiaoxi, so that we can do better. We hope you will continue to support us and we look forward to your stay again~~
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Ardi in China
Xi'An Exquisite Double Bed Room
Stayed in Feb 2022
Travel with friends
47 review
5.0/5
Outstanding
Posted on Apr 1, 2022
Great hotel. Convenient location.
Response from Property: Dear God/Goddess: Hello! Thank you very much for your favor and love for Xiaoxi! The pace of progress will never stop. For your trust, we will be more persistent. Xi'an Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
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Guest User
Xi'An Deluxe Twin Room
Stayed in May 2024
Other
5 review
1.0/5
Posted on May 11, 2024
The service attitude was extremely poor. We parked for half an hour and walked for another 20 minutes. The room was written as 25 square meters, but it was actually 14 or 15 square meters. The bedding was damp. The view room was full of old residents' dilapidated houses. The breakfast was 28 per person, but there were only three or two dishes. It was very unpalatable.
Original TextTranslated by Google
Response from Property: Dear God/Goddess: Hello! We are deeply sorry for your experience during your stay at the hotel. Thank you for your support of Xi'an Hotel and sharing your stay experience. We are sorry to bring you a bad stay experience. We have always attached great importance to guest room hygiene. We have strictly required room cleaning staff to pay more attention to hygiene details to ensure that the following A guest can enjoy a quality hotel experience. We deeply apologize for this feedback and promise to strengthen the training of service staff to improve service quality. Regarding your question about small rooms, our hotel rooms are designed according to the different hobbies and needs of guests. If you think the room is small, you can book our beauty suite next time. This room type has a larger area and a smaller bed. The regular ones are more spacious. There are many people dining on weekends and holidays. It is recommended that you eat at staggered times. We will add varieties in time to improve the taste. If you have any questions during your stay, you can contact the front desk. There is someone at the front desk 24 hours a day to deal with your feedback. It has caused you trouble. , Xiaoxi apologizes to you again. We will take your questions seriously and provide feedback and improvements to relevant departments. We sincerely look forward to your next visit and wish you: a happy life and everything goes well!
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Guest User
Deluxe Family Suite
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is comfortable, and it is very convenient for a family to come out of the suite. There are all kinds of food downstairs, and it is very close to Tengwang Pavilion, which can be walked in 10 minutes. Parking needs to be parked at the China Merchants Bank opposite, but you need to find the hotel to register the license plate for free.
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
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Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Travel with friends
10 review
4.5/5
Great
Posted on May 6, 2024
The room is very big and can play music. It is very close to Tengwang Pavilion, about a ten-minute walk away.
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
Guest User
Xi'An Superior Twin Room
Stayed in Apr 2024
Family
20 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is in a good location. Turn right and you will see the Toad Street Night Market. It is about a 10-minute walk from Tengwang Pavilion. The facilities are a bit old, but the staff are friendly.
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
Anonymous User
Superior Room (Double bed)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The room is clean and tidy, the staff is welcoming, and because I brought a child, I was given a quiet room, which is very considerate. The transportation is convenient, and it is close to the food street and attractions. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The staff has a very good service attitude. I chose a room on the side of the residential building, which is very quiet. Turn right from the hotel to the Toad Street Snack Street, and turn left to the Shengli Road Pedestrian Street. At the end of the road is the Wanshou Palace and the Jewelry Street Snack Street, which is very suitable for shopping and eating.
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
Guest User
Xi'An Exquisite Double Bed Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The room is clean and tidy, you can see the Ganjiang River, the location is very good, it is at the intersection and it is convenient to travel. There are many restaurants around, and the service attitude is very good.
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
Guest User
Xi'An Superior Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room itself is nice and large, but the reception is small and the elevator is a little old, these are minor issues. The location is in the old city, so the price is right
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
Xiaoyanzishuo
Xi'An Superior Twin Room
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The location is really good. You can walk everywhere. There is Toad Street downstairs and the food is not bad. We upgraded to a large window room for free. The room is very clean.
Original TextTranslated by Google
Response from Property: Dear male/female god: Hello! I am your beloved angel Coco. Meeting you on this long road of growth is the greatest blessing from God to us. We will cherish this fate. There is moonlight in the heart, but the light does not have to be so warm or bright. It is best not to have a strong fragrance, but a faint and faint one. You are like that ray of moonlight that warms Xiaoxi and illuminates Xiaoxi's way forward. I look forward to your stay again~
Show More
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