Liste Hotel(Nanchang West Station Branch) Reviews

Response from Property: Thank you so much for your wonderful review and heartfelt appreciation!We are thrilled to know that both our rooms and services exceeded your expectations. Your satisfaction is our top priority, and we're delighted to hear that you had such a positive experience.A special thank you to Chen Ling for going above and beyond to assist you with charging your laptop. It's wonderful to see our team members taking such great care of our guests. Chen Ling and the entire team strive to ensure that every guest feels valued and well taken care of.We're also glad to hear that you enjoyed our washer and dryer, cleanliness, breakfast, and shower facilities. Your feedback about these aspects being "great" means a lot to us and reassures us that we're on the right track.We're honored that you consider our hotel to be almost perfect! Your kind words have made our day, and we look forward to welcoming you back whenever you visit Nanchang again. Thank you once again for choosing us, and wish you all the best!

Response from Property: 非常感謝您的肯定！得知您在我們的酒店住宿體驗舒適，我們感到無比榮幸和開心。我們一直致力於為客人提供高品質的住宿體驗，從房間設施、衞生狀況到床鋪的舒適度，我們都力求做到最好。很高興我們的努力得到了您的認可和讚賞。您的滿意是我們最大的動力，我們會繼續努力提升服務質量和住宿體驗，讓更多的客人感受到我們的用心和關懷。再次感謝您的寶貴意見和支持，期待您下次光臨，我們將竭誠為您服務，為您帶來更多的驚喜和舒適。祝您生活愉快！

Response from Property: Thank you very much for your review!We are delighted to hear that you chose our hotel for your family trip to China and that you were satisfied with our rooms, cleanliness, staff service attitude, and especially the assistance provided by Room Manager Chen Ling during your stay. We have always been committed to providing guests with a clean, comfortable living environment, as well as professional and enthusiastic service.Particularly, the complimentary late-night bowl of noodles you mentioned is a special service we offer to our guests, hoping to make you feel the warmth and care of home during your travels.Thank you again for your affirmation and support! We look forward to welcoming you back to our hotel on your next trip to China. We will continue to provide you with excellent service and a comfortable living environment. Wishing you a pleasant journey, goodbye!

Response from Property: Thank you very much for your affirmation! Ms. Wan has always been committed to providing guests with the highest quality service and a comfortable accommodation environment. We are delighted and encouraged to hear that you are satisfied with her service and find the room value for money. Your satisfaction is our greatest motivation, and we will continue to strive to improve our service quality to ensure that every guest can enjoy a home-away-from-home experience. Thank you again for your valuable feedback, and we look forward to your next visit!

Response from Property: Thank you very much for your affirmation and feedback on our hotel! We are glad to know that you and your children had a great time in the sleeper train tour and chose our hotel as your resting place. Regarding the location issue you mentioned, we understand that although the hotel is close to Nanchang West Station, it does take some time to walk. We are glad that you chose to take a taxi, which is more convenient and faster. At the same time, we have been working hard to improve the convenience of surrounding transportation, and hope to provide you with a more convenient travel experience in the future. Regarding the room issue, we are very sorry that the twin room near the train station caused you noise trouble. We are very grateful that you communicated with us in time and were willing to change to a king-size room. Regarding the price difference, we are very sorry for the inconvenience caused to you, but we are glad that after negotiation, we can finally refund part of the price difference for you, and hope that this can make up for your inconvenience to a certain extent. The staff you mentioned are considerate and professional, which is what we have always pursued. We are very happy to know that our service has been recognized by you, which will be the driving force to motivate us to continuously improve the quality of service. Thank you again for your valuable comments and praise! We look forward to serving you again in the future and providing you and your children with a more comfortable and pleasant accommodation experience. If you have any other questions or suggestions, please feel free to contact us. Have a nice trip!

Response from Property: 非常感謝您對我們酒店的綜合評價，很高興聽到您對我們的地理位置、房間整潔度以及淋浴水量等方面都給予了肯定。同時，也感謝您提到我們額外贈送了水果及小零食，這是我們為了提升客人體驗而特別準備的小心意。關於早餐需要另外付費的問題，我們非常理解您的看法。確實，在很多酒店中，早餐是包含在房費內的。對於您的反饋，我們會認真考慮並在未來進行相應的調整，以更好地滿足客人的需求。再次感謝您的寶貴意見，我們會不斷努力提升服務質量，為您提供更加舒適、便捷的住宿體驗。期待您再次光臨我們的酒店，讓我們一起創造更多美好的回憶！

Response from Property: This hotel next to Nanchang High-speed Railway Station does provide unparalleled convenience. It only takes 5 minutes to walk to the high-speed railway station. It is undoubtedly an ideal choice for travelers in a hurry. The appearance of the hotel gives people a novel and luxurious impression, which captures the hearts of travelers from the first glance. After entering the hotel, the enthusiasm of the waiters makes people feel warm. They not only provide thoughtful service, but also give welcome fruits. Such details undoubtedly enhance the traveler's stay experience. The interior of the room is also impressive. It is not only clean and tidy, but also equipped with modern facilities and smart Xiaodu, so that travelers can feel the convenience and fun of technology while enjoying a comfortable stay. This high-tech integration not only improves the overall quality of the hotel, but also brings travelers a more intelligent and personalized accommodation experience. Whether it is a business trip or a leisure trip, this hotel is a recommended choice. It has won unanimous praise from travelers for its superior geographical location, luxurious accommodation environment, thoughtful service and intelligent facilities.

Response from Property: We are very pleased to know that our hardware facilities are complete and the design is humanized, which can make you and your family feel comfortable and convenient. In particular, the puppy house you creatively built for your daughter using the sofa not only reflects the warm interaction between parents and children, but also allows us to see the infinite possibilities of space. The richness and deliciousness of breakfast are what we have always pursued. We are very happy to satisfy your taste buds and add a touch of beauty to your accommodation experience. The service design of "a bowl of noodles for two late at night" is to solve the catering problems that guests may encounter during special periods (such as the Chinese New Year). We are very happy that this thoughtful measure can be appreciated by you, which is also an encouragement for our continuous innovation. We are very proud of the service team, especially the performance of Miss Chen Ling, the front desk housekeeper. Her professionalism, enthusiasm and attentiveness are the vivid embodiment of our service concept. Your affirmation is the greatest encouragement and spur to her and our entire team. Thank you again for your valuable comments and praise. We promise to continue to optimize our services and improve our quality. We look forward to providing you with an accommodation experience that exceeds your expectations again in the near future. I wish you a happy life and all the best!

Response from Property: Thank you very much for your unexpected choice, which gave us an opportunity to show our hotel and gave us such a high evaluation! We are extremely honored and happy to know that you and your friends chose our hotel when you were visiting Nanchang with your children, and the experience exceeded your expectations. You mentioned that the room equipment is relatively new and clean, and the hardware equipment is also good, which makes us very pleased. We have always been committed to providing guests with a comfortable, clean and high-quality accommodation environment so that every guest can enjoy a pleasant accommodation experience here. Thank you especially for mentioning the thoughtful service of customer service sister Chen Ling. When she learned that a child had a birthday, she specially sent a birthday gift and a birthday card. This kind of attentiveness and care made us feel extremely proud. This is also the embodiment of the concept of "people-oriented, service first" that our hotel has always emphasized. Thank you again for your evaluation and support! I hope that you can choose our hotel next time you come to Nanchang. We will continue to uphold the principle of "guests first, service first" and wholeheartedly provide you with better quality and considerate services. At the same time, we will also encourage all employees to continue to carry forward this spirit and provide a better service experience for every guest. I wish you and your family a happy life and a pleasant journey!

Response from Property: Thank you very much for your affirmation and praise! We are honored to know that you are very satisfied with the cleanliness, location, front desk reception service and catering services of our hotel. Cleanliness and hygiene have always been the basic requirements of our hotel. We are committed to providing a clean and comfortable accommodation environment so that every guest can enjoy a pleasant accommodation experience here. At the same time, we are also proud to have such a superior location to facilitate your travel. The excellent performance of the front desk reception service is what we have always pursued. We strive to provide guests with warm, professional and thoughtful services so that every guest can feel the warmth of home. The provision of a bowl of noodles and self-service afternoon tea late at night is to allow you to enjoy a feast of food in every corner of the hotel. You mentioned that you forgot to take pictures, but it doesn’t matter. I believe that your wonderful experience in our hotel has been deeply engraved in your memory. At the same time, the museum you mentioned must be very interesting. I hope you can gain more good memories during your trip to Nanchang. Thank you again for your evaluation and support! Looking forward to your next visit, we will wholeheartedly provide you with better and more considerate services. I wish you a happy life and a pleasant journey!

Response from Property: Thank you and your bestie for your high evaluation and recognition of our hotel! We are honored and delighted to know that your stay experience was so pleasant and exceeded expectations. We have always been committed to providing guests with a convenient, comfortable and caring accommodation experience. The hotel is in a prime location, close to the high-speed rail station and the sports center, which provides great convenience for your travel. At the same time, the newly opened hotel in 2024 maintains extremely high hygiene standards and service quality, which is also what we have always insisted on and pursued. The enthusiastic service of Chen Ling at the front desk made you feel the warmth of home, which is our training requirement for every employee, and we also hope that every guest can find a sense of home in our hotel. The welcome fruit, afternoon tea time, late-night hot noodles and rich breakfast you mentioned are all specially prepared by us to enhance your accommodation experience. Your satisfaction is our greatest motivation. We will continue to work hard to improve the quality of service and accommodation experience so that every guest can feel our care and care. At the same time, thank you very much for your willingness to recommend our hotel to friends who come to Nanchang. This is the greatest support and trust for us. Thank you again for your valuable advice and support. We look forward to your next visit with your besties. We will serve you wholeheartedly and bring you more surprises and comfort. I wish you a happy life and all the best!

Response from Property: Thank you very much for your detailed and emotional positive review of our hotel! All of our team members are honored and relieved to know that you and your friends' stay in Nanchang far exceeded their expectations. We are very proud that our customer service Chen Ling has received your special recognition. Her attentiveness, enthusiasm and service attitude beyond the call of duty are the perfect embodiment of the "customer-oriented" service concept that our hotel has always advocated. Preparing a birthday surprise for you, returning your ID card quickly and providing breakfast when you need it, these seemingly small actions can bring great warmth to your journey, which is exactly what we are pursuing. Your satisfaction and touch are the greatest encouragement and affirmation for us. We are well aware that every guest's stay is an opportunity to build trust and good memories, so we are always committed to providing services that exceed expectations and make every guest feel the warmth and convenience of home. Thank you again for your valuable comments and recommendations, which is not only a great affirmation of our work, but will also inspire us to continue to improve the quality of our service and bring unforgettable accommodation experiences to more friends who pursue high-quality travel experiences like you. I look forward to having the opportunity to serve you again in the future, and wish you a happy life and a happy journey!

Response from Property: Thank you very much for your high evaluation and recognition of our hotel! From your feedback, we are deeply honored to provide you with a clean, hygienic and new accommodation environment. You mentioned that our hygiene is very good, which is our hotel's insistence and commitment. We are well aware of the importance of a clean and tidy environment for the comfort of guests, so we will regularly clean and disinfect the rooms thoroughly to ensure that every guest can enjoy the best accommodation experience. You also gave a high evaluation of our facilities, which makes us very pleased. We are always committed to updating and maintaining hotel facilities to ensure that they are always kept up to date and comfortable. Your satisfaction is the greatest encouragement to us, and we will continue to work hard to provide you with better accommodation facilities. The service of the hotel front desk has also been recognized by you, and we are very grateful. The front desk staff always serves guests with a warm and professional attitude. They are committed to solving various problems and needs of guests. We are very proud to hear that you are so satisfied with our front desk service, and we will continue to work hard to improve the quality of service and provide more thoughtful services to you and more guests. You also mentioned our afternoon tea and air conditioning effect, and we are very happy to know that these aspects can meet your needs. We will continue to optimize the quality and variety of afternoon tea, as well as ensure the normal operation of the air-conditioning system, to provide you with a more comfortable and pleasant accommodation environment. Finally, thank you again for your recommendation and praise! Your satisfaction is our greatest motivation. We will continue to work hard to continuously improve the quality of service and provide you and more guests with a better accommodation experience. Looking forward to your next visit and wish you a happy life!

Response from Property: Thank you very much for your affirmation and praise for our newly opened hotel in 2024, located near Nanchang West Station! We are honored to know that you are satisfied with our smart facilities, thoughtful service and food experience. The convenience of Xiaodu smart system has indeed brought great convenience to our guests, and the small items provided by the front desk are a small reflection of our attentive service, aiming to make every guest feel the warmth and comfort of home. We are very grateful to the foreman Chen Ling for her timeliness and thoughtfulness for the special care you received due to your sensitivity to smoke. Your satisfaction is our greatest motivation. We will continue to uphold the service concept of "guests first" and provide every guest with an accommodation experience that exceeds expectations. In addition, we are very pleased to hear that you are full of praise for our afternoon tea and morning tea. As local specialties, Nanchang mixed noodles and clay pot soup have been committed to presenting them to more guests, so that everyone can enjoy the authentic Nanchang flavor while enjoying their stay. Thank you again for your valuable comments and praise, and look forward to your next visit. We will continue to provide you with better services and experience!