Moscow Country Club

Каждая поездка начинается с бронирования. Как забронируешь, так и отдохнёшь. Поэтому очень важно насколько профессионально работает отдел бронирования. Мне очень повезло! Ольга - главный специалист этого отдела оказалась настоящей волшебницей. С помощью Ольги я выбрала и забронировала хороший, просторный номер на четвёртом этаже главного корпуса с гардеробной, удобной большой кроватью и прекрасным видом на лес. Белоснежное постельное бельё и полотенца, чайная станция, изумительное панно на потолке и пение птиц за окном - всё это настраивает на действительно сказочный отдых. Территория вокруг отеля огромная, очень чистая и благоустроенная. В отеле гостей встречает впечатляющий высокий холл, уютный лобби бар и ресепшн, на котором работают очаровательные волшебницы под руководством самой умной и доброй волшебницы Юлии - менеджера по работе с персоналом. Дорогие девушки, Юля, Арина и Екатерина! Спасибо вам огромное за прекрасную встречу и заботливое ко мне отношение. Я обязательно должна поблагодарить также Анну из румсервиса и Оксану, которая работает в ресторане "Времена года". Эти девушки также профессионально выполняют свои обязанности, они обаятельные и внимательные. Благодаря Оксане, её сердечности и доброте у меня улучшался аппетит и настроение. Я сказала Вам правду, Оксана, Вы - настоящая волшебница,  милая и добрая фея из сказки, спасибо Вам! Не хотелось бы мне писать о грустном, но я очень надеюсь, что заинтересованные лица прочтут мой подробный отзыв и смогут повлиять на ситуацию. Ресторан " Времена года", увы, произвёл на меня довольно печальное впечатление. Какой-то явно недобрый волшебник повелел убрать со столов белые скатерти, не оставив даже полотнянных салфеток, положить на чёрные столы чёрные плейсматы и поставить невзрачные пластиковые букетики на каждый стол. По его злой воле сверкающие чистотой столовые приборы раскладываются прямо на плейсматы, что является явным нарушением этикета и санитарных норм. В связи с тем, что блюда в номер доставлялись мне ничем не прикрытыми у меня сложилось вполне определённое представление об отношении руководства ресторана этого элитного отеля к своим гостям и к гигиене. Поэтому я предпочла питаться в отеле как можно реже, несмотря на то, что блюда и, особенно, десерты от шеф-повора мне понравились. Справедливости ради, лобби бар выглядит симпатичнее ресторана, там уютно, атмосферно и нет пластиковых цветов на столах. Если руководство отеля обратит серьёзное внимание на эти легко устранимые нюансы, я уверена, отдых в отеле МКК Нахабино станет абсолютно волшебным.

В целом прибывание в отеле понравилось, уютный тихий номер, просторный. Хорошие завтраки, обеды и ужины, есть, что выбрать. Плюс на выходных был организовано небольшое мероприятие с напитками, закусками и диджеем. Отдельно также вечером был концерт на синтезаторе со скрипкой. По территории можно погулять, облагорожена, лодки правда в аренду по завышенной цене. В бассейне к вечеру тоже много желающих. При бронировании дали скидку в честь ДР и потом принесли вкусный десерт "Тирамису". Отдельно хочется сказать спасибо аниматорам, так как некоторые гости отеля приезжали с детьми и никто не бегал и не раздражал криками и ором. На окнах желательно поменять сетку, в некоторых местах она отходит.

We regularly relax in this hotel with the whole family, overall it’s not bad, but, of course, you shouldn’t delude yourself about five stars. There is de facto no room service in the hotel (it is stupidly impossible to get through to them), and the menu in the rooms is on the table just for show; in fact, in fact, there is not even a basic pizza from this menu. At best, the operator will pick up the phone for the tenth time, promise to call back to check with the cook about the availability of dishes, and he will simply hang up. The cafe “On the Shore” is just as fake. We have never seen that they offer the kebab stated in the menu or that there is even a barbecue there, they just sell three-way drinks and dry food. At the same time, renting a hotel barbecue costs 5,000 rubles for at least three hours (is it okay that the barbecue takes a maximum of fifteen minutes to prepare?) and this is for KARL vacationers! It's even more expensive for outsiders. And if you also cook your own barbecue there, you will have to pay an additional 1,700 rubles per person. Thus, the pleasure of grilling your own kebab will cost the family almost ten thousand just for the grill. Thank you but no. In general, the hotel is not suitable for those who like to dine outdoors and have a snack between meals in the room.

Absolute discrepancy between price and quality. The room is tired, the sofa is stained, the air conditioning doesn’t work properly, it feels like it hasn’t been cleaned for a long time, and it’s plus 32 outside, the refrigerator practically doesn’t work. The request to move was simply ignored, “the hotel is full, all rooms are occupied.” The wait for food at the lobby bar is 40 minutes, because “we’re having a wedding here and it’s all inclusive.” Those. Having paid 15 thousand for a room, you are a second-class citizen. At the same time, the food is absolutely tasteless. At breakfast there is a queue for everything, and there is a queue for the machines in the hall, there are only two of them. The tables are not cleared. Arriving in the summer for a weekend at a hotel that also advertises a beach, you find out that the beach is closed for a private event. There are no announcements about this either on the website or in the newsletter. But payment is in full upon arrival. After paying for your problems with a leaky bathroom and a non-working air conditioner, no one is going to solve it. But there are QR codes for tips everywhere. A private event is a corporate event with sports games, teams are running around you, even if you sit further away under the trees, you won’t be able to relax. Entertainment is all paid - a worn-out bicycle for 1000 rubles per hour, saddles - 1000 rubles for 30 minutes (the instructor is excellent, the only bright point), tired horses for 1500 rubles for 30 minutes. Relatively close to Moscow, but for that kind of money per day you can find more worthy places.

A once decent hotel greets you with a complete lack of service. Every year since Le-Meridian left in 2011 it has only gotten worse. Upon arrival, even if you have already paid for the room, you must have a pass ordered. I, foolishly, thought that these two points should be interconnected, but alas... We got out of the stalemate by saying that we had come to play golf. We missed it right away. There were no further problems; when we arrived at the hotel reception, security gave us 40 minutes to check in and then we had to drive the car to the parking lot, of which there are several. The closest one is 5’ from the hotel. We checked in quickly. There are no questions here. The rooms are a disaster. Since my last visit, only the color of the walls has changed. The furniture has not changed since 2005, the bathrooms are rather tired. But the pressure of the shower and the presence of a working heated floor were a clear advantage. By the way, there are two bathrooms in the suite, but the fact is that there is no toilet closer to the bedroom. As a result, having paid for a suite, you have 2 showers and a jacuzzi, but one toilet. What can I say about fan coil units in the bedroom and living room - it would be better not to have them: they will blow you with exclusively warm air at their maximum flow at the minimum set temperature. Of course, you will say, “Why not open the window and enjoy the coolness of the night?” But! All suites are located in one wing and their windows are strictly oriented towards the children's playground and swimming pool, which will not give you the opportunity to relax listening to children's screams during the day. In the evening, the tables near the closed pool bar are occupied by those who like to drink in the fresh air and talk about life, maybe even sing. At the same time, the administration does not seem to be informed about the time frame set out in the law on silence in the Moscow Region. The drunken screams under the windows can be ended only after several calls to the reception. Where else to call after 22 that quest. It's easier to go. The minibar is missing as a class. The evening service that was previously offered here is no longer available. We held a small business event here. What can I say - poor air conditioning not only in the rooms - a little better in the meeting rooms, but also a gas chamber. Meeting rooms are located on the second floor above the reception. The presence of a second light does not add silence to the rooms. The screaming of children gathered at the reception and in the nearby children's room will not allow you to concentrate on work. During the Coffee Breaks the food was downright bad; the pies and sandwiches left us feeling half-eaten at breakfast, and sometimes even at dinner. Finding the filling in the flabby dough takes some work. Perhaps this is more a matter of pre-ordering, but at 5* you expect quality food, and not the kind that 20 people will prefer to drink, leaving this mess on the trays. Also, when we ordered a barbecue in the gazebo for a group on a separate evening, we managed to dry out all the kebab. There was practically no service, except for the delivery of food. It’s strange, because the food at lunch was not bad, but the chaos that was going on there discourages any desire to go to the dining room. Here are more questions for the contingent of guests. I was very surprised that this hotel belongs to