Chester Hotel and Suites Nairobi, City Centre CBD

Chester Hotel and Suites Nairobi, City Centre CBD Reviews

Chester Hotel and Suites Nairobi, City Centre CBD

PR89+5GP Chester House, 00200 Koinange St, Nairobi, 00100, KenyaSee Hotel Details
Chester Hotel and Suites Nairobi, City Centre CBD
Chester Hotel and Suites Nairobi, City Centre CBDChester Hotel and Suites Nairobi, City Centre CBDChester Hotel and Suites Nairobi, City Centre CBD
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Guest Reviews

8.1/10
Very good
49 reviews
Verified reviews
Location8.5
Amenities7.3
Service8.3
Cleanliness8.3
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All reviews(49)
Positive reviews(30)
Reviews with photos/video(8)
Great location(10)
Awesome rooms(8)
Friendly host(8)
Negative reviews(2)
Guest User
Standard Suite
Stayed in Aug 2026
Solo traveler
1 reviews
7.5/10
Posted on Sep 12, 2026
The hotel location is pretty good, and the cleanliness is also fine. The only issue was the facilities. The furniture and shower stuff are really outdated; in fact, the shower was not working. Breakfast is a bare minimum with very limited options.
Guest User
Studio Apartment
Stayed in May 2026
Business traveler
1 reviews
8.5/10
Very good
Posted on Jun 17, 2026
I liked the fact that room was spacious enough. The facilities were clean and the services were good.
Response from Property: Hi, Thankyou for your positive feedback and we look forward to hosting you again.^BG
Claire Boyle
Studio Apartment
Stayed in May 2026
Solo traveler
17 reviews
7.0/10
Posted on Jul 9, 2026
Check in was very easy. Room was in good oder. Sadly, shower was not working
Response from Property: Dear Claire,Thank you for sharing your feedback.We are pleased to hear that you had a smooth check-in experience and found your room to be clean and in good order. We sincerely apologize for the inconvenience caused by the shower not working during your stay. This is certainly not the experience we strive to provide, and we have shared your comments with our maintenance team to ensure the issue is addressed promptly.We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future.^BG
Guest User
Studio Apartment
Stayed in Mar 2026
Solo traveler
3 reviews
7.5/10
Posted on Apr 25, 2026
This hotel is located right downtown. It is easily accessible to most attractions. It looks like it used to be apartments that is now a hotel.
Response from Property: Hi,Thank you for your feedback. We’re glad you enjoyed our central downtown location and found it convenient for accessing nearby attractions.You are correct that our property features spacious apartment-style accommodations, offering guests the comfort and convenience of a home-like stay alongside hotel services. We appreciate your comments and hope to have the pleasure of welcoming you again soon.^BG
Guest User
Standard One-Bedroom Apartment
Stayed in Jul 2025
Traveling with friends
11 reviews
9.0/10
Great
Posted on Aug 27, 2025
Studio apartment at CBD area, which is convenient for any tour pick-up. Good location. Minimum amenities but adequate with clean, comfortable room and spacious living and kitchen area. Tight but friendly security. Safe to stay. Value for money. Highly recommended.
behsuciqxxiwb
Studio Apartment
Stayed in Aug 2025
Solo traveler
13 reviews
8.0/10
Very good
Posted on Sep 28, 2025
This hotel was convenient for me because the location is in city centre.
Response from Property: Dear behsuciqxxiwb ,Thank you for your feedback. We’re glad to hear that our city-centre location was convenient for you. We appreciate your stay and hope to welcome you again in the future.^BG
Guest User
Standard Suite
Stayed in Aug 2025
Other
2 reviews
10/10
Outstanding
Posted on Sep 15, 2025
Good location. Good stuff. Perfect breakfast
Guest User
Studio Apartment
Stayed in May 2025
Couple
2 reviews
8.5/10
Very good
Posted on Jun 21, 2025
Great location and big rooms, excellent 👌 service!
Guest User
Standard Suite
Stayed in Jun 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jul 3, 2026
It was ok and the service good
Response from Property: Hi,Thank you for your positive feedback and we look forward to hosting you again.^BG
David Casta
Standard One-Bedroom Apartment
Stayed in Jul 2025
Solo traveler
21 reviews
10/10
Outstanding
Posted on Oct 31, 2025
basic hotel big clean rooms. great balcony with city views close to local restaurants overall very good value
Response from Property: Dear David,Thank you for your feedback! We’re happy to hear you enjoyed our spacious, clean rooms, the city-view balcony, and the convenience of nearby local restaurants. We’re especially glad you found the stay to be great value. We look forward to welcoming you again.^BG
Adam T. S. Kim
Studio Apartment
Stayed in Sep 2025
Business traveler
13 reviews
8.5/10
Very good
Posted on Oct 18, 2025
So very comfortable place, I was stayed 4 night in this hotel v👍
Response from Property: Dear Adam,Thank you so much for your kind words! We’re delighted to hear that you had a very comfortable stay with us for 4 nights. 👍 We truly appreciate your support and hope to welcome you back again soon.^BG
Guest User
Standard Suite
Stayed in Jul 2026
Business traveler
1 reviews
9.0/10
Great
Posted on Sep 5, 2026
Great experience
Response from Property: Hi,Thankyou for your positive feedback. We look forward to hosting you again.^BG
FAYZ F1
Standard One-Bedroom Apartment
Stayed in Mar 2025
Business traveler
18 reviews
10/10
Outstanding
Posted on Apr 30, 2025
Very good big Rooms at the City Centre. Very good service.
Guest User
Studio Apartment
Stayed in Apr 2025
Business traveler
68 reviews
3.5/10
Posted on May 7, 2025
It was terrible and it has masquito
Guest User
Standard Suite
Stayed in Jan 2026
Solo traveler
2 reviews
9.5/10
Amazing
Posted on Feb 4, 2026
Cons: No hairdryer, even though it was advertised. Pros: Cheaper than ***********, payment by Russian card, friendly staff, daily cleaning, good location, Noma cafe nearby with incredibly delicious coffee, highly recommended!!!
Original TextTranslated by Google
Response from Property: Hi,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our staff friendly, appreciated the daily cleaning, and enjoyed our convenient location — and we’re glad you discovered the nearby café as well!We sincerely apologize for the inconvenience regarding the hairdryer. Your comment has been noted, and we will review this with our housekeeping team to ensure our listed amenities are accurately provided and communicated.Thank you again for your recommendation, and we look forward to welcoming you back in the future.^BG