Guest User
February 16, 2025
Hotel Booking Complaint
Prior Notification and Unprepared Room
• I have informed the property owner about my arrival 2 hours before reaching the hotel 1:30Am , just to give time to set my room, but after reaching the hotel I was disconsolate to see that nothing was done.
Room Condition Issues
• I didn't receive water bottle / soap / extra bed and in the room, the TV, the lights and the ac was not working at all and the cheapest thing was that the bedsheets and pillows were spoiled with blood stains and blanket was sticky and exhaust fan was also not working.
Disappointment and Betrayal
• I didn't expected this type of cheap cheating from a reputed group like make my trip.
• I have been looted by you people by showing premium room and cheating us.
• I trusted make my trip for the booking but now I have a sense of betrayal by you people.