ANA Crowne Plaza Hotel Grand Court Nagoya, an IHG Hotel Reviews
ANA Crowne Plaza Hotel Grand Court Nagoya, an IHG Hotel
1 Chome-1-1 Kanayamacho, Naka Ward, Nagoya City, Aichi Prefecture, 460-0023, JapanView Hotel Details
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ANA Crowne Plaza Hotel Grand Court Nagoya, an IHG Hotel Guest Reviews
4.7/5
Amazing
127 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.8
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All reviews(127)
Positive reviews(125)
Reviews with photos/video(38)
Awesome rooms(38)
Great location(33)
Friendly owner(25)
Easy to get around(21)
Large rooms(13)
Delicious breakfast(12)
Loved the night views(9)
Convenient for shopping(9)
Negative reviews(2)
Sweetbell
Premium Queen Room With City View - Non-Smoking
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Very nice experience. The location is very convenient. If the parking fee is lower will be the best . The room is nice, clean.
Response from Property: Warm greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for your wonderful 5 star review! We were delighted to read that you liked our rooms and you found our location to be convenient. It was our pleasure to serve you and again, thank you for sharing your positive comments with us. We look forward to welcoming you back to Nagoya on a future visit.
Clarissa Ong
Double Bed Standard City View
Stayed in Oct 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Nov 30, 2024
Conveniently located at the Kanazawa train station. What we discovered was that it has a sheltered walkway which was helpful when it rained and protected us from the cold as we exited. The bonus find: there was a shuttle bus service that took us to a nearby AEON mall on our first day. I’ll definitely come back when I return to Nagoya some day
Response from Property: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience. We are so pleased that you chose to stay at our hotel. It was our pleasure to serve you and we are so pleased to know that a return visit is in your future plans. Look forward to making your next visit even better.
Guest User
Double Bed Standard City View
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 25, 2024
Good location and services quiet room and great view easy to find just nearby jr and metro station exit
Response from Property: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests. We are very pleased you liked the room, view and location of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. Thank you so much again, and we all look forward to welcoming you the next time your travel brings you to Nagoya.
Guest User
Premium 2 Single and Sofabed
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jun 3, 2024
Room is clean with all the amenities you need. Breakfast contains Japnese style and western style and both are good. Only few minutes walk from Kanayama station is a plus.
Response from Property: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for staying with us on your recent visit and for leaving your kind feedback. We are pleased that you liked our breakfast and found our location to be convenient. I have passed on your comment to our team members who I am sure will be even more motivated. It was our pleasure to be of service to you. Thank you so much again, and we all look forward to welcoming you again the next time your travel brings you to Nagoya.
Guest User
2 Single Premium With Sofa Bed No Smoking
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 17, 2024
Spacious and well furnished room.
Response from Property: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your guest experience with us. We were delighted to have you with us and very much appreciated your generous comments regarding our hotel. Thank you again for your positive review and we look forward to your return in the very near future.
Guest User
Deluxe Twin Room-Non-Smoking
Stayed in Mar 2024
Family
4 review
4.0/5
Very Good
Posted on Apr 30, 2024
Traditional Japanese style, good service, large room size. Good location.
Response from Property: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for your on-line review and for taking the time to share your recent travel experience with us. It was indeed a pleasure to have you as our guests and we appreciated your generous comments regarding our service, room size and location. We will continue to work hard to make our hotel a "must stay" place for you to visit. We hope you will return to our hotel often.
Liu
Standard Double Room - Smoking
Stayed in Feb 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Mar 18, 2024
The service is very good, hotel room is clean.
Response from Property: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests and we appreciated your nice comments regarding our servoce and rooms. We will continue to work hard so that all of our guests can feel comfortable staying at the ANA Crowne Plaza Hotel Grand Court Nagoya. We all look forward to welcoming you again the next time your travel brings you to Nagoya.
Guest User
1 Hollywood Twin Light Nagoya City View Non-smoking
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel is right next to Jinshan Station, very convenient by train or subway, many restaurants around to choose from Spacious and clean rooms, live 27 square meters, easy to open 2 28 inch suitcases The bathroom is very spacious, everything is available. It also comes with a hot mask to speed up sleep, bed pillows suitable, because they are more awake, occasionally hear the sound of trains passing by, affecting the quality of sleep, every day to clean up the room, overall the hotel is a good choice.
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Response from Property: 感謝你選擇我們的酒店和提供給我們您的意見。我們非常榮幸可以聽到您欣賞上在我們的酒店住宿還有我們的服務能達到您的期望。我們期待著您能再次選擇我們為您服務。此致
Teng fong
Double Bed Standard City View
Stayed in Nov 2024
Couples
12 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The hotel service is very good, the front desk staff are very polite!
The room is also very clean and cleaned every day.
The transportation is the most commendable... The hotel is just out of the south exit (Kanayama Station), 200 meters away from the entrance! (JR Station, Kintetsu, Meiko Line) All together! If you drive by car, the hotel parking lot is 1,200 yen!
The only drawback is that the bed is too soft.
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Response from Property: 非常感謝您對我們酒店的評論。客人入住愉快是我們的員工最大的驕傲,因此,您的反饋對我們而言很重要。我們期待著您的再次光臨。
Lexus-666
2 Single Premium Nagoya City View
Stayed in Nov 2024
Couples
23 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is in a great location, you can see it on the right hand side when you exit Kaneyama Station. The room is spacious, clean and comfortable. The service staff are very friendly and the room is cleaned promptly. There is an AEON supermarket nearby, and the shuttle bus stop for Atsuta AEON Mall is just downstairs. It is really convenient to choose this place before returning home.
Original TextTranslated by Google
Response from Property: 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生 活愉快!
Anonymous User
Double Bed Standard City View
Stayed in Sep 2024
Travel with friends
1 review
4.3/5
Very Good
Posted on Oct 28, 2024
The hotel has a very advantageous location. It is just a little walk to the right from Jinshan Station. You don't even need to cross the road. It's very convenient. This is also the most satisfactory point. In addition, the room can be spread out, which is much better than a room of more than ten square meters. The service is also very good. Every day when I return to the hotel, the room is tidy, and even our own pajamas will be folded for us. All the garbage bags are changed. Just when I went there on the first day, there was a hair stuck in the folded bath towel on the bathtub. It should be the cleaning negligence. But now basically everyone who stays in a hotel brings their own disposable bath towels, so forget it. I still recommend that everyone bring their own bath towels, face towels, etc.
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Response from Property: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
2 Single Premium Nagoya City View
Stayed in Sep 2024
Other
6 review
4.2/5
Very Good
Posted on Oct 6, 2024
This hotel is probably the best in Jinshan. It is well maintained and does not feel old. It is clean and hygienic. The room is big enough with a panoramic view. It is convenient for shopping and dining around. As the first stop hotel in Nagoya, it is satisfactory.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
JSNTCHJ
Premium Queen Room - Non-Smoking
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Not bad, just happened to meet an event, there were many people, everything else was good
The location is good, close to the subway, convenient for travel
There are many restaurants nearby, and there is also a supermarket
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評論。客人入住愉快是我們的員工最大的驕傲,因此,您的反饋對我們而言很重要。我們期待着您的再次光臨。
Guest User
High Floor Premium Twin Room With City View And Sofa Bed
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel has convenient transportation and can be directly connected to the airport. It is also very convenient to go to other places in the city. The view is very good, you can see the whole city scenery. The lounge on the top floor is also very nice and feels great at night.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We are happy to hear that you enjoyed your stay. This is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again.
Konggaodemaque
Premium Queen Room With City View - Non-Smoking
Stayed in Aug 2024
Couples
87 review
4.5/5
Great
Posted on Oct 11, 2024
The hotel I chose for transit in Nagoya is in a good location, on the right side of Kanayama Station, with convenient transportation and many restaurants around. The room is a bit small, but the view outside the window is good. The breakfast is very rich, and the railway tracks are outside the window, which feels good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!