Residence Inn Myrtle Beach Oceanfront

Stayed at this property Thursday - Monday. First, I will start off with the positives. Location is great, on the southern end of the ***** near the airport. So, the area is quiet which I liked. Don’t listen to anyone saying it’s a bad neighborhood. We walked to two restaurants nearby and didn’t feel unsafe. There are some nice homes around there! Property is a newer one. We had an oceanfront studio room and we had our dogs with us. Room was a great size with a large balcony, kitchenette with a full sized fridge. Bathroom was large with a walk-in shower stall. We were on the 6th floor but the way the building is designed, it felt a lot higher than the 6th floor. Great view of the ocean. Bed was comfortable. All the staff we encountered were very nice. Pool area was very nice with a two-tiered pool. Pool is also partially covered so it stays in the shade. There was also a small splash area for kids. Very large grassy area to walk your dogs. Gas fire pits you can turn on yourself (timer) to enjoy a drink or have a conversation. Free daily hot breakfast. Complimentary Beach towels for guests (they give you a claim card for a towel) they will hold your claim card until you turn in the used towel. Either you can get a fresh towel or get your claim card back. I actually liked this idea because it almost guarantees you a towel! The lobby, outside common and pool areas were always kept very clean. Literally you’re just steps to the beach. My favorite part! Now, for the items that need to be mentioned for guests and feedback to the property in general…the parking garage is VERY tight. So please be very careful driving in it. If you have a very large vehicle, the garage may not be able to accommodate that, so you may want to call ahead about an alternative parking arrangement. I have an Infiniti QX60, and it was a tight fit for an SUV of that size. I would say anything larger, may be a problem. This isn’t the hotels fault. Clearly, they built the garage to accommodate as much as possible with the limited amount of space they had (property is rather narrow). The interior hallway carpet has seen its better days. Definitely time to replace it. But the 4 nights I was there I didn’t see anyone vacuum the hallway. Just doing that would go a long way. Yes, there’s sand everywhere and that’s to be expected. But the hallways just generally looked a little neglected. Cleanliness of the room was good upon first inspection. But as time went on you start to notice little things. With that being said, you need to remember oceanfront hotels really take a beating. So definitely allow a little grace. But the bathroom shower stall looks like it hasn’t been “deep cleaned” in a while; there were some pink and black mold spots wherever there was caulk. That can easily be remedied with spraying some bleach from time to time. The pool deck is small. Not many places to layout in the sun if that’s what you’re wanting. It wouldn’t hurt if they expanded the pool deck i

Stayed one night (Aug 10–11) and was billed for two. At check-in, I was told my room was canceled without a phone call-only an email-while we were driving in. The room I was given had someone else’s name on the TV and dirty sheets with a large footprint. Cleanliness and organization were far below Marriott standards. If you expect quality service, skip this property.

This was by far the worst hotel experience I’ve ever had. The mattress in our room was completely worn out—both sides sagged so badly that my partner and I woke up in pain. I reported it to the front desk, and instead of addressing the issue, they sent up a comforter as a “solution.” We ended up checking out a day early because our backs were killing us, and we had to visit a chiropractor and get massages just to recover. Since we had our dogs with us, housekeeping didn’t clean the room at all during our stay. I asked the front desk if I could borrow a vacuum for just 5 minutes to tidy up myself. They said yes and told me to ask housekeeping after 4pm. When I called at that time, they suddenly changed their mind and said I couldn’t use it after all. The food at the restaurants was another disappointment. I ordered a quesadilla and a flatbread—both were soggy, flavorless, and drowned in tomatoes. Definitely not worth the price. After all of this, I simply requested a refund for the night we didn’t stay, which was denied. I wasn’t asking for much—just a bit of accountability and basic customer service. Do yourself a favor and stay elsewhere. This place is not worth the hassle, discomfort, or money.

Property was well kept, with friendly, knowledgeable staff. The pool was small for what the rates are, but nonetheless a good location.

Very clean, neat in a very nice quite location of Myrtle Beach.. staffs very friendly and except the $20.00 nightly parking charge everything else was exactly the way it was described👍👍 I loved the balconies. We had an oceanfront room in 15th floor, which was a suite and was enough space for our family of 3… the view from 25floor was magnificent. The breakfast area was so nice neat and wonderful. The gym had a beautiful view of the beach. And all the first floor and second floor had even big balconies for guest to enjoy the breakfast or just sitting in front of the bar and enjoy their drinks with the nice view of ocean.

Everything was good with the exception of the water pressure of the shower, other than that is great!