Delta Hotels Muskegon Convention Center

Very clean, great customer service

This hotel was very well located and spotlessly clean. There are several restaurants within walking distance of the hotel. It is also close to the ferry landing to Wisconsin. There is very little in the way of a view outside the hotel windows, but they never promised one! I would definitely stay here again.

The Delta Hotels Muskegon Convention Center is a gorgeous hotel located in a beautiful section of Muskegon, Michigan. The room was nice and spacious, the bed was comfortable and the shower was great. We enjoyed beverages and dessert at the bar. The staff at the front desk and the bartender were very helpful, informative and friendly. We experienced exceptional customer service at this property. We would highly recommend this hotel to anyone traveling to Muskegon, Michigan.

We had been up at 5AM that morning and drove 6 hours to the ferry to cross Lake Michigan to Muskegon so we just wanted to stay at a hotel where the ferry dropped us off. This hotel turned out to be a great spot with free parking outside and only 5 minutes from a restaurant where I had the best meal of my entire cross country roadtrip. Our room was clean and beds were comfortable. I did not like the barn doors on the bathroom. They did not close completely offering very little privacy. We actually asked to switch rooms because of this and the problem was the same in the new room. A design flaw. The hotel is right next to Lake Michigan but the way it is situated, it does not offer lakeviews at least from where we were. We were in and out so quickly that we did not have time to experience all the other services there.

Attended an event here and this hotel is definitely understaffed. The bar and restaurant service at night is slow and orders come out inaccurate. Rooms are clean and comfortable. Pool area outside is unappealing. Staff here use the guest elevators so that slows down service as well. No room service menus in the rooms and hard to access on the interactive tv. For the price I would pass.

We were in town for a hockey camp. The hotel /convention center was connected to the rink, and we were able to walk through directly to the rink. Overall the staff was very friendly, rooms and common areas were clean. They serve Starbucks in the lobby. However, note that they are not affiliated and don't take the Starbucks app for payment. They had a restaurant on property, as well a lounge. The pool was very small, and the hot tube was hidden and unusable during our stay. The gym was nice sized with a lot of options to complete a well-rounded workout. The hotel is within walking distance to other bars, coffee shops, and restaurants, which was a major plus. The only complaint I would have is that the walls and windows are on the thin side. You could hear conversation, knee hockey games, toilet flushing, etc. With that being said, it wasn't a major issue as we weren't in our room often. Every room around us seemed respectful, and things quieted down around 9 or 9:30 pm. Overall, we would stay there again if in the area.

Very nice hotel, clean and comfortable, with an onsite restaurant and Starbucks. Walking distance to other restaurants. We were in and out due to basketball and dance competitions for our daughters. Staff was friendly. Even had a security guard there to keep tabs on the travel baseball team that was staying there! The kids looked like there were having fun!

I was on the top floor with a nice view, but it was hot out, and the AC never succeeded even after *hours* of getting the temperature down to 75. A big stray light from the back of the TV (which was off) kept it from being dark at night, plus a really poorly fitted door meant the bright corridor light shown through. Even the smoke alarm light was unusually bright. This is a downtown hotel, so there's noise from traffic & sirens, but there was no constant fan option for the temp control to help cover it. Not a great experience.

We picked this hotel because it was close to the express ferry. Friendly staff at checkin, at the bar and Walkers/hotel restaurant. Room was clean. Bed was comfy. Great pillows! We thought it was a bit pricey and breakfast is NOT included.We paid 14 dollars each for breakfast buffet at hotel restaurant. It was really good. Lots of selection. Overall we enjoyed this hotel.