Hampton Inn & Suites by Hilton Murrieta Temecula

I stayed here for one night after checking in, and it was a great experience. The front desk representative, Gisele, was exceptionally kind. I really appreciate the Hilton brand and the warmth of its employees—it's such a wonderful place to stay.

Stayed for a couple of nights. Room was clean and comfortable, as was the property in general. They have a beautiful swimming pool and jacuzzi. I was particularly delighted that the laundry room was open 24/7 as it saved me the trouble of having to find a laundromat while on the road. I have a medical condition (CIRS) that is aggravated by molds and other biotoxins in the air, but I had no issues here at all; a big relief! There were a few small maintenance issues in the room that I reported on the way out, but nothing serious. A terrific stay, would happily return. Highly recommend this place to others.

From the digital key to check out everything was seamless and smart. The room layout was full of efficiencies to make our stay easy and enjoyable from simple things like a shelf above the sink and a shelf below the sink, cashless tipping, a moveable tray for work or eating above the chaise, and a bathroom light just inside the bathroom door. Just clean, simple and efficient.

Stayed 3 nights. LIKES: Newer property with good parking Easy access to freeway Quiet Generally well-lit bathroom and room Large bathroom counter for 2 people Large room (we had 2 queens) Clean Decent free breakfast Friendly desk staff Power outlets next to bed (on one side) DISLIKES: HVAC system sounded a bit like a lawnmower when first starting up Bed was a little too firm for my taste but that is admittedly subjective SUMMARY: Overall, I would stay here again. Good location and a pleasant experience.

On my recent trip to Murrieta, Manager Dan helped me fix some accommodation issues. He upgraded my room to a suite to ensure my stay was enjoyable. Thank you very much, Dan. Besides, the employees are kind and helpful too.

Trash found in room checked in "clean room" sooo grossss noodle cups etc in drawers... i eneded up stay another night to wait for another room how convenient took all my luggages out to car and this bed so uncomfortable and loud banging middle night roudy party people scream horrible wast and never again wish i could get refunded! Period... wrote review already and will continue all platform

The staff and managers need training on professional behavior instead of telling a customer they will lose their job if they do right by their customer when they generated the problem they were aware of the problem during the week kept running my card so bank locked it thinking it was fraud they did this three times during the week then on Saturday they inform me well at this time the bank closed horrible and sad

Just checked out of a 5 day stay at the Hampton Inn in Murrrieta, CA. I usually like the Hampton Inn’s, but this was not a great stay. I reserved a Studio Suite which was large, but the bathroom felt like it was in the middle of the room and did not work for me. I had a king bed with a too small sheet that only fit down the side of the mattress about 4 inches. This resulted in me waking during each night on the bare mattress – yuk! Bathroom and bar lighting is intensely bright. The breakfast offerings were minimal – out of 5 days, only 1 day had bananas. However, the most irritating part of the stay was the need to negotiate housekeeping every day. During the Covid lockdown, housekeeping was not an option but it is now June 2022 and Covid restrictions are practically non-existent in Murrieta, except at the Hampton Inn. The first morning of my stay I went to the reception desk and requested housekeeping. I was told “no, this was not my scheduled day,” and that for my 5 day stay, I would get housekeeping on the 4th day (this was over a weekend). I objected and asked for just the bathroom and bar to be refreshed. This, the staff agreed to do. The next day, I had fresh towels, coffee, condiments but nothing in the room was touched. Each morning I went to the desk and asked to be refreshed. On the 3rd day, I was told the housekeepers were very busy and they would try to do the refresh, but no guarantee. On the 4th day, the room was fully cleaned. Prior to the lockdown, I am sure the Hampton Inn had a daily housekeeping service option, like every other Hampton Inn’s in which I have stayed. With this stay, it felt like the housekeepers had been eliminated during the lockdown and the hotel owners chose to reduce their staff and pull back on services. The rate I paid averaged more than $200/night, not a rate that should exclude daily housekeeping.

June 17- 19. $199 Fri. $229 Sat. Checked in at 9pm and the room was over 80 degrees. Front desk reports maintenance had gone home and the hotel was full. We would have to deal with the heat. The nice lady at the front desk said they would contact the manager about rate reduction. No AC for the first night made for a very uncomfortable stay. It was fixed the next day. No message from the manager about reducing the rate we paid for a room with a major defect. I called back the next day to inquire and again the very nice lady at the front desk let me know that she had spoken to the manager and that bc we had a group rate, no reduction would be granted. I don’t quite follow the logic. We have a contract for an agreed upon rate. The hotel could not live up to their end of the contract. I pay the agreed rate and they profit. I’ll take my business elsewhere and advise our league to do the same.