Cindy
February 25, 2025
We booked this for a local sporting event taking place. Prior to going, we ensured the pool and hot tub was in working condition and we could get a rollaway bed. The pool and hot tub were under maintenance when we arrived and was not in working order our 3 night stay. We were informed they had no rollaway beds on property despite me calling in advance to find out if they had them or we would have brought an air mattress. Their response to this was... oh, that guy was the one that was fired. We washed the kids uniforms before matches and the dryer burned them after only being on the lowest setting for 20 minutes. One pair of pants had holes and the other jerseys were clearly burned but not all the way through. It was reported to the desk and although they were nice, they shook their heads, said, "I'm sick of this "blank." And offered no compensation. Police showed up twice for unknown reasons. We heard one guest go up to the front desk after being given room keys and she informed them someone was already staying in that room. Staff was friendly and apologetic but could do nothing. It says Marriott which normally has a good reputation, but I would recommend not staying here. Look elsewhere!