Best Western Mulhouse Salvator Centre Reviews

Response from Property: Dear Stefano, Thank you very much for your extremely positive feedback. We are delighted that you enjoyed the hotel's location, the comfort of the rooms, as well as the quality of the service and the breakfast. We understand that the limited number of parking spaces can be an inconvenience, but we hope it didn't affect your stay too much. Please note that if our private parking is full, the reception will be happy to direct you to the nearest parking lots, which are less than a 5-minute walk from our hotel. Best Regards, Antoine, front desk manager

Response from Property: Dear guest, Thank you for sharing your experience with us. We are sorry to hear that your stay did not live up to the high standards you have come to expect from Best Western. We strive to provide a comfortable and relaxing environment. Your feedback is valuable and will help us to address these issues with our team to make improvements. We have a large number of rooms, some overlooking the street and some overlooking the courtyard. If, during your stay, the room you have been allocated does not meet your expectations, our reception will be happy to offer you a room that does, subject to availability. During your stay, we experienced water damage and we are sorry that this had an impact on your stay. Our team has contacted the relevant departments to resolve the problem. The problem was solved in the morning and we are once again sorry for the impact it had. We hope you will give us another chance in the future, as we would love to be able to offer you a much better experience. Best Regards, Antoine, front desk manager.

Response from Property: Hello, Thank you for your review! We’re glad to hear you enjoyed your stay and found our location convenient for exploring the town. It’s great to know that you appreciated the comfort of the rooms and the helpfulness of our reception staff. We’re always looking to improve, so your feedback about additional amenities is appreciated. We hope to welcome you back for another pleasant stay in the future! Antoine Front desk manager

Response from Property: Dear Madam Thank you very much for your feedback. We are pleased to learn that you had a most enjoyable stay with us and we hope to welcome you back in a near futur. Sincerely

Response from Property: Dear customer, Thank you very much for your feedback! We are happy that you found our location convenient and appreciated the parking as well as the little welcome note with the cakes. We are sorry that the size of the rooms and bathrooms may have displeased you, we have a large number of rooms with specific features. We would be happy to offer you a different room in the future to show you the potential of our establishment. We hope to welcome you again and offer you an even more pleasant experience during your next stay. Sincerely, Antoine, Head of Reception.

Response from Property: Hello, Thank you for taking the time to share your impressions. We are delighted that you appreciated our location and the welcome from our team. We understand that the size of the room and bathroom may have been an inconvenience, as well as the soundproofing. Your comments are valuable and we will take them into account to improve our service. We hope to welcome you again and offer you an even more pleasant experience during your next stay. Antoine, Front Desk Manager

Response from Property: Hello, Thank you very much for your warm comment! We are delighted that you enjoyed your stay, especially our comfortable bedding and the welcome from our team. It is always a pleasure to know that our efforts to offer a good breakfast are appreciated. We hope to welcome you again during your next stay in Alsace! Antoine, Reception Manager

Response from Property: Hello, Thank you very much for your very positive comments! We are pleased to hear that you had a pleasant week in our hotel and that the location allowed you to discover the Christmas markets of Mulhouse and Alsace. We are delighted that you appreciated the friendliness of our staff and the cleanliness of the rooms. We look forward to welcoming you again on your next visit to Alsace! Antoine Front desk manager