Residhotel Mulhouse Centre

Un emplacement très proche de la gare et du centre . Cette résidence hôtel est très propre, les chambres spacieuses et le coin cuisine à toutes les commodites, un Acceuil tardif bien orchestré, et un personnel très avenant et tout cela pour un prix défiant toutes concurrencés  Merci

不錯非常好

Goede prijs-kwlaiteit verhouding. Hotel ligt op een goed elocatie op loopafstand van het centrale plein. Door het vele eenrichtingsverkeer in Mulhouse is het adres door navigatie systemen die niet up-to-date zijn moielijk te vinden.

The hotel itself is relatively nice, the rooms are spacious, and the furnishings are of a high standard. It seems likely that it used to be a decent hotel. However, perhaps because it is old, many things are broken or unusable, and the hotel seems unaware of this. Even though the refrigerator was on, it was warmer than the room temperature, and the nice safe didn't work at all. The toilet near the dining area was dark, so I used the relatively bright disabled toilet, but the tap was clogged and couldn't be fixed, so I had no choice but to wash my hands. When I tried to ask about the nearest metro and how to get into the city, I was frowned at and told, "Just ask someone on the metro!" and brushed me off. I couldn't sense that they were a concierge at all. Originally, I was planning to ask for a metro map after discussing it a little... There were only two towels and one bath towel, even though we were staying with two people. When I noticed this and went to the reception at 10pm to tell them about it, they replied, "The owner has taken the key home and can't open it anymore, so there's nothing we can do. Please wait until morning!" I wanted to wash off my sweat and go to bed, but I wasn't satisfied, so I contacted the owner and begged him to do something about it, and he finally got something from somewhere. They advertised that they provided coffee and tea, but there was no coffee, and the used stirrer was still there. It seems they didn't check when they cleaned. There was not a single trash can in the room or in the bathroom, so I had no choice but to use my own plastic bag to collect the trash. I ordered extra breakfast at the venue, but the coffee maker stopped working for a while, and the few danishes that were available were quickly gone, and I was told there would be no more. For such a wonderful facility, the hotel's "service" was too problematic! ! I was shocked at the lack of awareness of this as a service industry. It would be a great hotel if they could improve a little more, it's a shame!!

The location was good and the view from the room was nice. The room was spacious and had a microwave and a kettle. I think it's a very good hotel. There was no hair dryer in the room, but the receptionist lent me one.