Charming Lao Hotel Reviews

Probably the best hotel in town. Speak good english, feel like staying in a resort

The hotel has a bit of Laotian characteristics, but is a bit older. The people are very welcoming and the service capabilities need to be improved. Other hotels are all in Chinese style.

The room is average and comfortable

安靜，早餐可以

First the bad, nobody here seems to know what they are doing. Customer service is lame and nobody has English. Rooms are Spartan with no hot water for shower. Food takes forever to come. Room was full of mosquitoes and there was a space in the widows for them to get in. 65 bucks a night wouldn’t get you much in the US but I expect more in this part of the world. The good? There is a charming garden to sit in and breakfast if the food ever comes.

For 60 odd bucks a night, I'd expect staff that could understand a basic question such as 'Can you do some laundry?'. I'm not sure that 'I don't understand'; is an acceptable answer to any question regarding the purchase of an onward ticket It seems as tough food has also required cutlery to eat it. A glorified knocking shop in town full of less glorified knocking shops.It's probably quicker to order Food ffrom grab in China and have it delivered from the kitchen here. Raise your game.

We booked hotels for 6-7 rooms that day, referring to the best standard hotel we can search for at the time. The staff is nice but not that superb. However the worst part is the electric shortage in the bathtubs where 2 or more of the rooms we booked occurred. The staff came to our friends' room and said it was nothing. We did insist to change the room though. The hotel standard doesn't worth the money.