Guest User
April 15, 2025
The room is clean but quite old. The receptionist provided good service. There were 3 of us staying, 3 dogs, for 3,650 baht. We added an extra bed for 1,000 baht, and 3 dogs for 500 baht each. The total amount paid was 6,150 baht for 1 night. However, there was an unpleasant incident when we came down to have breakfast. We came down at 10 am. This was our fault for coming down when breakfast was over. When we came down, the receptionist asked us in shock if we had breakfast. We told them to wait a moment. After a while, another staff member came. We are not sure if he was the one serving breakfast or what, but this staff member came to tell us that the customers would like to have breakfast. The kitchen closes at 10 am. If you want to eat, that's all. The staff member spoke to us with these words. So we checked our phone at 10 am and 2 minutes later. We understood that we came when the kitchen was really closed, but is there a better way to inform the customers? We were very unimpressed with the price we paid and the service with the staff member. We felt that everything was okay. We knew that it was our fault for coming at this time. We were okay not having breakfast because we had already accepted it. But I didn't think I would encounter such words from an employee. I was stunned for only one to two minutes. If the service staff were truly professional, there would be a better way to solve the problem. In conclusion, I didn't eat and didn't blame anyone. I blamed myself for being late, but I should have received better words or service because the price I paid was quite high for the service for one night. I felt that it wasn't worth the service I received.
Original TextTranslation provided by Google