Latest Reviews for Mount Juliet Hotels

Hampton Inn & Suites Mt. Juliet
4.4/597 Reviews
We stayed there in Aug. Noticed in Sept our credit card had an extra $75+ charge. Contacted the hotel, was assured somebody would get back to me in a couple days. Couple weeks go by, call again, same thing-no response from the hotel. Reach out to Hilton's customer service in Oct explain to them the issue. At first they couldn't find my submitted email, emailed again. Assured by them somebody would reach out to me. Nobody did. Now they are telling me to contact the hotel directly. If that would have worked the 1st time I wouldn't have been reaching out to them. It is now Nov, no response from anybody! It is very clear they don't value customer service. Up until this point I would have said great hotel.

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