Holiday Inn Milton Keynes East M1, Jct.14

Good and cheap hotel

Was a very interesting stay. Not enough staff due to a wedding. So service not as good

Clean and nice service

Always a pleasant stay. Helpful staff and reliably good hotel.

Really nice hotel! very clean, good service, friendly staff and food was also good.

I could see how a few years ago this hotel would have been appealing however time and its location relevance have moved on. Check in was relatively simple but clear from the start the hotel is run on a skeleton crew. All were courteous and attentive but overworked, multitasking and under stress. Not great when you have a couple of hours to recharge yourself and focus on business for tomorrow. The hotel is ridiculously isolated in the centre of a roadworks but next to the M1 if you wanted to get anywhere. Dinner again was nice but came in dribs and drabs to our large group with the only two staff being polite but clearly overwhelmed. Not a real team dinner. The last issue for me is that travelling so much with business I need a fuss free invoice chain where I can submit my expenses and move on. After 10days. Two requests in person at the time, 4 phone calls and two emails I have received assurance my invoice is on its way but 5hrs later still no luck.

The hotel is very clean and the room was wonderful. Breakfast was a very good selection of buffet hot and cold and staff attentive and friendly, is also set in quiet grounds with plenty of parking. There are currently roadworks and is on a closed road. Actually I think this is a plus rather than a minus. Nice bar area and really friendly bar guy, although was empty of guests. Only moan was they do not have ice for drinks just cold glasses( well that’s what he told me) Overall one of the nicer hotels I have stayed at. But!!! Beware as a week later I had a letter from a company called BPA to say I had a £100 parking notice for using their car park. I had registered my car reg on the registration form on arrival as asked. What the reception guy never told me is that you should also enter it on to one of the many screens around the hotel. I only found this out on calling the hotel after getting the letter and a marvellous lady called Jill immediately sorting the parking charge and telling me she would get it cancelled. I do feel reception should have informed me you need to fill in screens on arrival as well as just writing it on your registration form as this was a stressful nasty shock after a lovely stay. However after the initial shock of the letter it was still a lovely hotel and would definitely stay again! But I do wonder how many people just pay the charge without challenging it

Brilliant hotel , it certainly dose not look like a holiday Inn, more like a 5star hotel , but this hotel treats you like your in one !!! From start to finish could not fault , check in was brilliant, so easy and with a smile, room was absolutely fantastic we was on the ground floor overlooking which once was a georgian house garden, just could not fault it ,the restaurant was once again amazing greeted my KIKI and Sia ( I think that was his name ) thay are a asset to holiday inn , always smiling and happy to help , thay looked like that loved the role thay play at hotel, the food was absolutely amazing, never had food like that at a holiday Inn!!!, very quick service, and was very tasty and good value for money, once again thank you for a fantastic stay , after a very stressful day !!! Back soon .