Guest User
May 24, 2025
The hotel was nice, but definitely lacked the level of service that one would expect for the price. Motovun is a cute little town and the view of the hotel is great but I think it came up short in other areas. We visited at the end of May and unfortunately the pool was closed, pool bar was closed and generally the hotel felt quite empty. Pros: - View is gorgeous - Spa/sauna area is nice. Multiple saunas, steam room and lounging area with refreshments. - Staff was polite and helpful - Breakfast buffet was good and staff was kind and accommodating Cons: - Pattern of clumsy things that happened like the garage lift not working, lights off in the stairwells and hallways so they were dark. Things closed, broken or not working properly. - The hotel is eclectic, as advertised, but some things about this hotel are just plain weird. In summary, the staff were kind but the overall level of service and quality of the hotel and experience was less than desired for the price point. It seems like the hotel is more geared toward hosting events than functioning as a hotel that focused on the experiences of guests.