Osoyoos Motels

While the motel is located fairly close to the lake, I couldn't actually SEE the lake, as the name suggests. After booking on *******, my friends and I weren't having a lot of luck getting a hold of the motel, as they never seem to answer the phone, return phone messages, or respond to our email questions. When we arrived, no wonder. Rarely is the office door unlocked with anyone manning the front desk. My friend was able to check in when he arrived there ahead of us, but was asked to pay in advance for the duration of our stay. Normally, you settle up at check-out. Our rooms were admittedly very clean inside, however there is little to no maid-service until after you check out by simply depositing your key into an outside drop box. It would be nice to have the bedding changed for us daily, fresh towels, and replenished supplies like toilet paper. Part of the reason you stay at a motel on vacation is to be pampered, not to do the work yourself. A sign told us if we wanted fresh towels to drop the used ones into a laundry basket, leave the basket outside our room, and new towels would be exchanged for them. Inside a dirty laundry basket? Eww! We were expected to take our own cans and recyclables downstairs to a sorting area outside the office. Our room had a coffee maker, but no coffee or filters. My friend's room had a malfunctioning toilet. Overall, there seems to be a trend nowadays where the price of accommodations has skyrocketed to all-time highs, while the level of service has plummeted...so you're paying more, and getting less. Not sure why the demand is still high and this should be acceptable.

I booked this motel based on the positive reviews, but was sorely disappointed. First, the positives: motel is right on the lake, location is wonderful; the room itself has obviously been refreshed-bathroom is clean, kitchen well stocked. Unfortunately, the air-conditioner is old and LOUD. It was located in the living area and did not cool down the bedroom AT ALL. We kept the window open in an effort to get some cool air in the bedroom, but ended up being kept awake by the loud partying in the room beside and below us. The windows are absolutely covered in cobwebs, old and new. The common areas are tired and dirty; we stayed two nights and crumpled cans and boxes in the stairwell and hallway were never picked up. To top it off, the motel charges you if you don't take out your own garbage from the room and put it in the bins by the front office upon check-out. I could maybe accept this if the motel put any effort into cleaning up the premises, but demanding guests clean up their own room when they can't do the bare minimum is unacceptable. I have worked and stayed in basic motels before, but this was definitely the worst experience. For $250/night, you can do better.