Hotel Sinan HAN

We were in Mostar during the off season and the hotel staff Ms Lela was kind enough to upgrade our room since the room we booked was on the top floor and was very small. It would be quite difficult to carry a luggage up the stairs as they did not have any elevators and both my husband and I are over 60 yrs old. The other lady on duty, Ms Elma was also very helpful in helping us to arrange for a taxi in Mostar and transport to Sarajevo. The location was near the old town..easy access to walk to the old bridge. Near a big supermarket . I would recommend Sinan Han . They are scheduled for some upgrading works and additional rooms so maybe there would be a elevator installed for easy access to the rooms.

Great location! Lavdrim at the front desk was incredibly helpful with recommendations, amd made my children feel welcome. The rooftop patio is cute and you can see the Stari Most! The rooms could use a bit of updating but you can’t beat the location and the service at this property.

Very friendly and helpful staff. Extraordinary service by helping me find a charging station for my EV car. Room was clean, new and quiet. Location was really good. Close to city center of old town and the Mostar bridge. I enjoyed my stay with my family and would definitely recommend this hotel and would come again myself. The rooftop view was super nice.

Everything was perfect.The hotel is situated in thé Historic center Our room was very clean and quiet.The breakfast is so generous and delicieus The owners and the staff are so helpfull. For these reasons we have a 10/10 D ont forget you must visited Mostar and stay at hotel Sinan Han

Wouldn't stay again I stayed for one night only, and it was a mixed experience. The staff was friendly and eager to assist and provide all the necessary information. The hotel itself is within a short walk from the main sights of Mostar, and it offers a spacious terrace upstairs for its guests where you can enjoy the view of the city. The room itself looked beautiful, spacious and modern (there's even a mini fridge which is great if you're staying for a few days), but it could use some refurbishment, as well as a complete overhaul of some essentials like plumbing: I had to wait five minutes to take a lukewarm shower, there were no shampoos and the dispenser in the shower was filled with the cheapest all-purpose soap, there was no bidet in the toilet, and the absence of a shower divider means the water ends us being splashed everywhere, which makes it impossible to recommend this hotel to couples and families. The mattress was hard and uncomfortable, and the towels were rather thin and smelled of bleach. On top of it all, when an emergency happened at the hotel, I couldn't reach the reception desk via the phone numbers provided in the information sheet in the room, so I'm not fully convinced that safety of the guests is prioritized. All things considered, I would say that, for the quality you get, a night at this hotel is overpriced and not worth it. I hope that the management will implement the necessary changes to ensure the comfort and safety of their guests. Many thanks to the staff!