First Group Perna Perna Mossel Bay

The rooms are well equipped, the dishwasher and clothes washing facilities are great. The rooms were comfy, but the steps are steep for older folk. Reception staff very helpful ,especially Manie. The only issue was we got bites, apparantly from bird lice which roost in the rooves. This needs to be addressed properly.

We initially felt unsafe here . This was probably not a fair assessment- it was based on how we felt that day . We did leave the hotel to stay somewhere else as I was feeling anxious. We return the next morning abd the staff had been really worried about us . They had explained that security was very high . We were taken about about how much they cared . If you are looking for a place to sleep 4 I would consider this - we were just 2 and we found a place that suited us better. However, we were impressed with their commitment to care about their guests.

Well located and clean these are decent units for a short stay. In need of refurbishment though , the beds & pillows need to be replaced as were as hard as nails. Partial views of the sea depending on the unit you get. Ours was obscured on the ground floor by other buildings and our terrace was tiny. My in -laws had a much better terrace but no sea view. Lighting harsh & hospital like , the whole place needed softening. Biggest drawback was the lack of back up power with load shedding. The first holiday accommodation we’d been to in SA without any. Happy to let you get plunged into darkness with a battery lamp for company. This was poor and needs to be addressed. Staff very friendly & lovely. Sorted out the lack of hair dryer , hand soap & washing up liquid quickly. Impressed with the washing machine & tumble dryer in the unit. The pool is great but the area far too small . Can seat 6 people max around the pool. We waited hours for another party to leave before we could swim. A max time in the pool needs to be organised as otherwise it’s dominated by the group that gets there first! Can’t imagine what it’s like in the school holidays! Good location right near the beach & local shops no need to drive.

The residents in the Unit next to mine were extremely noisy after 23:30 in the evening. No one available at the number supplied or on site to assist and ensure all residents behave according to rules. This is extremely disappointing. Most disappointing is that I am left with no sleep and no assistance from Perna Perna.