Days Inn & Suites by Wyndham of Morris

I like the value and convenience of the property for what I’m doing it has been that way for at least 3 years

Very nice stay

Absolutely terrible place—I wouldn’t recommend staying here to anyone. We stayed in room 111 and left the next day to return to our truck, thinking we would get a load. When that didn’t happen, we decided to stay for a second night in room 125. During the day, I noticed a few red spots on my skin but assumed it might be some kind of allergy. Later, after we had spent the whole day in bed in room 125, I realized my entire body was itching badly, swollen, and covered in bites. We discovered bedbugs in our bed, immediately packed our things, took a shower, and decided to leave. It was 2 AM, so the only person at the front desk was Trevor, who, as I understood, was a cleaner. He told us we would get a refund, but he needed to contact the manager, which could only be done in the morning. We asked him to make sure they called us back. However, we never received a call. We had to call ourselves and explain the situation to the manager. The manager was very rude, said we made everything up, and insisted there were no bugs in their hotel. We reminded them about the reviews on Google Maps and Yelp, where other people complained about the same issue (unfortunately, we hadn’t read the reviews beforehand). They told us they didn’t care and that if we had a problem, we should go to a medical office, but they wouldn’t refund our money. Besides this nightmare, both rooms were quite dirty, with the second one being even worse. The hairdryer didn’t work, and it was very noisy, but those were minor inconveniences compared to my horrible allergic reaction. We do not plan to let this go and will continue to file complaints with the head office. If that doesn’t help, we will have to take legal action. A child could have been in my place and suffered a much more severe allergic reaction. It’s frightening to imagine the consequences of this nightmare. Days Inn & Suites by Wyndham of Morris 80 Hampton Rd, Morris, IL 60450, United States