albaston
January 26, 2025
the worst stay
good location even tho it's not too easy to find, beautiful territory and nice swimming pool, that's it. The rest was horrible! Bad service and very dirty rooms. Dusty furniture moldy walls and broken furniture in the rooms. Room service very slow, asked for water and had to wait for 2h.. same story with fresh towels. Food was delicious (not breakfast)
This place doesn't look same with pictures. And information provided in this app as extra bed pricing, room details etc are far from reality. Hotel never agreed to provide us with proper service and every time i'd show manager my booking details and ask for it they would just make a face and smile and show me that it's not what they have in the system at some point i've just given up and waited for it to be over so i can finally move to different place