Hotel Termal - Terme 3000 - Sava Hotels & Resorts

We had 3 rooms under this reservation of which 2 were in the old wing and one where all the rooms were renovated. Thankfully we stayed in the renovated room which was very modern and its balcony looked out at Ajda swimming pool. I am not sure how they assign who stays in which room, but I would have been upset if I stayed in the older wings... extremely dated. The thermal pool is a short walk through a corridor and for the most part not too busy when we were there. Parking was also free which was nice. My biggest irritation with this property is the staff in the dining area.. most of them were rude pressing you to buy drinks. And I have never been at a hotel where they will not even provide drinking tap water... you must buy that too. That is unacceptable. Also saw some guests stuffing their bags with food to take out, but if you take out a banana just in your hand and want to walk out with it that is a no no... its ridiculous. We will not return.

Nice hotel..very good food and nice guys on pools..but black hair waitress Zehra (or something similar). Jumping half naked in pools, being rude etc.. than she she was acting weird to my partner and my son at dinner time. Was shocked ! Horrible

We have spent the summer holidays here for the second time now. Altough it is an older hotel, we love the overall experience. The rooms are nice and comfy, the staff is super nice and helpful. We always book a room with balcony, but this year something went wrong with the reservation. When we checked in, they informed us that we do not have the balcony. The front lady then made a few calls and in a minute she provided us a room with the balcony. This is a supreme customer care and we were so grateful. What we also love is tbhe restaurant with a vaste variety of food options for breakfast and dinner. But what we love the most is the hotel's pool. It is nicely warm and not to crowded. We did also go to the Terme 3000 pools, but there is always so crowdy and it is unable to swim, so the hotel's pool is an excellent choice. We had lunch at the pool grill cafes, which was also great. In the evening we went for walks and there is a golf site with this super nice bar, where you could enjoy a great beer every evening with a wonderful ambient. We loved this experience and it definitely is value for money. We were a family of 3 and my daughter's stay was gratis. We will definitely come back soon.