Guest User
July 17, 2024
Bowls and cups had some debris inside. We booked a large room for 6 people but were only provided with 2 sets of small toiletries: shampoo, body wash, conditioner, and one hairdryer. We needed to call reception twice; there was no answer on the first call. We asked for more toiletries on the first night, and the lady at the reception said she couldn't provide them that night and told us to meet her at reception the next morning. I did, but no one was there. I went three times. I finally got more shampoo, body wash, and conditioner on day 3 when I luckily met a staff member at the counter. The jacuzzi in the master room was under maintenance and couldn't be used. Overall, I was disappointed with the facilities and services. I do not recommend this place and will not visit again.