Séjours & Affaires Montreuil Saint Mandé

Convenient metro access near supermarkets, bakeries, restaurants, and bars. Friendly reception staff. Dissatisfied guests with expensive, low-quality breakfast and missing items.

the location is good, 5 minutes walk to metro station. no one cleaned the rooms for our 5 days stay.

We arrived at the property and the doors are locked, the receptionist inside, we were told straight away the room clean is not included although the room description has room cleaning included in price, then as we enter from the hallways the place is right and very dirty. We entered the apartment with the door broken and the place is completely different to the advertised images. Everything you touch covered in grime. Pieces of wall fallen off near the bed and they never bothered to paint the wall when they changed the bed board. We barely managed to open the double bed for the kids and we soon realised we are feeling very unsafe in this location. Went downstairs after debating after an hour and let the new receptionist know that the place is dirty and clearly not as advertised as their photos. We took photos as evidence. We had to book another hotel immediately to replace this booking. The lady said they have other better rooms but they are fully booked but the room rate is non refundable even though I explained it doesn’t match their advertised photos. I am glad we left straight away as we felt increasingly unsafe in this location. Do not trust the photos. They were maybe taken 50 years ago. Today photos are nowhere near the reality