Best Western® Hotels in Montpellier

This was a good hotel in a nice location in Montpellier. We had an early train the morning we left and the hotel is very close to the station, which was nice. The room was not very big, but most aren't in Europe! The staff was very friendly and the room was clean and had all the expected amenities. Close to the tram and other resources as well.

I spent 2 nights alone in one of the studios offered and everything was perfect ! For a fifty-euro (low season - end of January), it is even better than what could be expected: innocent cleanliness, hyper comfortable litter (i had even difficulty to get out of my bed in the morning), Very satisfactory room, kitchen equipped (with dishwasher and hot!) and separated from the room by a door, spacious Bathroom with large mirror, facilities (switches, takes, head lamps, ...) are ergonomic, No discomforts level noise, hot coffee-the-chocolate willing in the DRC, very polite and courtesy staff, in short, nothing to reiterate.

All aspects were good. The location was good, close to the central train station and three tram stops away. The hotel was clean and the staff was friendly. Except for the last night when the door card didn't work.

Communication with this hotel was good before arrival. We asked for a Superior double room on the first floor and this was provided for us. It was a large room with excellent air conditioning, comfortable large bed and pillows. Shower was excellent with hand rail for support. We were provided with two bottles of water on arrival, one bottle of water on the second day and nil bottles of water on the third day. Why? Toiletries that were used were nor replenished. Why? Tea bags that were used were not replenished. Why? The toilet area is separate to the bathroom area. You have to leave one room to go to another to wash your hands. The door to the toilet make a pretty awful creaking sound when opened and closed, disturbing my partners sleep at night. Housekeeping should be reporting these type of issues. The bathroom area has a glass wall. It does not give 100% privacy. When you switch on the light to wash your hands during the night, the whole bedroom lights up. The batteries for the remote control for the TV in our room were dead. Reception could not find any replacement until Daniel stepped in and gave us the ones from the reception remote. We found Daniel to be an excellent worker, tuned in to his customer needs. We were staying for 3 nights on a bed and breakfast basis. The breakfast offering never changed over the 3 mornings. It was pretty boring and we have had better. One staff member, a lady with bandana, took exception to me taking a tea spoon from a box on the counter, so I could stir my tea. I had used the one originally given to eat a yogurt. I felt like a school child. The same lady when cleaning off the breakfast tables would examine the cutlery to see if they had been used, if not she put them back on the table for the next person. Despite the above, we enjoyed our stay in the hotel. Reception staff were very pleasant. We liked the old world decor. The hotel is situated a few minutes from the train station.

Catastrophic: air conditioning that doesn't work, refrigerator in pantograph, no water at my arrival at 16h .... No responsible, only young trainees who tried to do the best by offering free drinks, The hotel was very comfortable and very comfortable. And the next day when you leave: no excuse presented.

The friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended

Next to La crum and La place de comedie, convenient transportation and good service

The environmental score is low because-almost stolen before entering the hotel! Because self-driving cars have to park on the other side of the square (in fact, it’s only a 5-minute walk, but there is no elevator in the public parking lot, so you have to pick up the boxes from the underground by yourself), we have been out for more than ten days, two large boxes and two small boxes of luggage- Passing through the square should be too big a target, so unfortunately I was targeted-at the last moment when I entered the hotel door, the two female thieves went one after the other, and when I subconsciously turned back, the back hand was already touching my schoolbag...turning back When I checked in, I asked the front desk how the security was like this-he bluntly said that the place was very safe-the problem is that according to our observations over the next two days, it was a group of gypsies who usually occupies the intersection next to the hotel! Focus on tourists! Is it possible that the locals in the hotel can't not see? It didn't even explain anything that caught our attention! I regretted it for two nights-because of the accident that happened on the first day, we completely lost the idea of visiting the city-we drove out of the city

Our stay was pleasant, by the location of the hotel both away from the city centre and near the center via a tram line nearby as well as a shopping centre in front. The hotel is very comfortable and very comfortable.